Customer Care Assistant (mfd)
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Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
The TIENS Group Co. Ltd. is a multinational conglomerate integrating industrial capital business capital and financial capital with its scope of business covering biotechnology health management hotel and tourism industry education & training e-commerce and finance investment etc. With its business reaching over 224 countries TIENS Group has set up branches in 117 countries & regions and has established strategic alliances with top ranked enterprises from many countries. TIENS Europe Region is currently active on more than 20 markets.
Tasks
- Respond promptly and professionally to customer inquiries via phone email and live chat.
- Provide accurate and detailed information about products and services.
- Resolve customer complaints and issues efficiently with empathy and professionalism.
- Collaborate with team members to continuously enhance the customer experience.
- Participate actively in training sessions team meetings and knowledge-sharing activities.
- Support marketing initiatives including social media management and content promotion.
- Assist with special customer service projects as required.
- Deliver exceptional customer service to Tianshis networks across Europe through both online and offline channels.
- Organize prepare for and actively engage in events meetings and training sessions.
Requirements
- Very good knowledge of Turkish and English
- strong communication skills
- excellent online/offline marketing skills
- Active motivated team player; able to work independently
- PC skills with the MS Office package
Benefits
- Comfortable and conveniently located central office workspace
- Opportunity to scale a unique S2B2C model across Europe
- Career path into regional leadership or global digital strategy roles
- Warm and international culture based on respect collaboration and giving your ideas a spotlight!
- Interactive activities: team-building company parties and events
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
About Company
TIENS Group is a Chinese multinational founded by Li Jinyuan in Tianjin, China. Established in the 1990s, it operates in over 190 countries with branches in 110, offering health, wellness, beauty, and personal care products. Combining traditional Chinese health concepts with modern bi ... View more
