Head of Tailormade Sales

Hanoi - Vietnam

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

The opportunity

At Discova our Tailormade function exists to bring dreams to life.

Every itinerary we create is deeply personal crafted with care insight and purpose. These are not just holidays; they are immersive experiences that connect travellers to people places and cultures in meaningful ways and leave a lasting impact long after the journey ends.

As Head of Tailormade Sales you will lead the team responsible for turning inspiration into reality at scale. Youll own the vision performance and culture of our enquiryled Tailormade Sales function empowering teams to create exceptional highvalue journeys while delivering strong sustainable commercial results.

This is a rare opportunity to shape a function that sits at the heart of Discovas proposition balancing creativity and craftsmanship with commercial discipline. Youll inspire leaders and sellers to raise the bar deepen destination expertise and deliver consistently outstanding outcomes for our partners and their customers.

If youre driven by impact purpose and the challenge of building something special this role gives you the mandate and the accountability to do exactly that.

What youll be responsible for

Own the Tailormade Sales P&L: revenue margin productivity costtoserve and incentive ROI.
Set the sales plan: targets KPIs and execution rhythms that lift conversion and profitability.
Lead through leaders: coach and develop Tailormade Team Leaders build succession and raise the standard.
Resource to demand: capacity planning hiring plans roster design and productivity improvements.
Build capability at scale: onboarding coaching training frameworks and destination/product depth.
Remove barriers to sale: partner with Product Operations Finance Technology and Marketing to fix friction points.
Improve systems and ways of working: strengthen CRM/ERP usage reporting enquiry workflows and sales enablement.

What youll bring

Proven experience delivering sales growth margin outcomes in a fastpaced serviceled environment (travel/tourism advantageous).
Demonstrated ability to lead and develop leaders (Team Leaders / supervisors) and lift performance across multiple teams.
Strong commercial instincts: comfortable owning targets managing cost drivers and using data to prioritise.
Clear confident communicator who can align crossfunctional stakeholders and drive outcomes.
A coaching mindset with high standards you build capability accountability and a winning culture.

About Us

As a DMC with 95% local staff we pride ourselves on being a diverse and inclusive workplace where our people can thrive as their most authentic selves. These values are intrinsic to Discovas DNA as a company and we are committed tobeing an equitable workplace for all our employees regardless of gender identity ethnicity disability or sexual orientation. We welcome you to our family as you are and who you are.

To learn more about Discova and our work perks click: in touch now and Discova a world of possibilities!

Required Experience:

Director

The opportunityAt Discova our Tailormade function exists to bring dreams to life.Every itinerary we create is deeply personal crafted with care insight and purpose. These are not just holidays; they are immersive experiences that connect travellers to people places and cultures in meaningful ways a...