Systems Analyst Onsite

This position will be onsite in Key West FL at the Lower Keys Medical Center.

Job Summary

The Systems Analyst is responsible for analyzing designing implementing and supporting facility-based information systems to enhance operational efficiency and business processes. This role collaborates with IT teams clinical staff and department leaders to assess system needs troubleshoot technical issues and optimize system performance. The Systems Analyst ensures that technology solutions align with organizational objectives regulatory requirements and industry best practices.

Essential Functions

• Analyzes designs and implements information systems solutions to meet the operational and clinical needs of the facility.
• Collaborates with end users IT teams and leadership to assess system requirements and recommend enhancements or modifications.
• Performs system configuration maintenance and troubleshooting to ensure optimal functionality and user experience.
• Supports the implementation testing and integration of new applications software upgrades and system enhancements.
• Develops and maintains system documentation workflows and training materials to support end-user adoption and compliance.
• Provides technical support and issue resolution responding to user inquiries and escalating complex problems as needed.
• Conducts data analysis and reporting generating insights to support decision-making and improve system performance.
• Ensures compliance with HIPAA cybersecurity and organizational IT policies maintaining data security and integrity.
• Collaborates with vendors and external partners to coordinate system updates patches and third-party integrations.
• Identifies opportunities for process automation workflow optimization and system improvements to enhance efficiency and reduce operational costs.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Bachelors Degree in Information Systems Computer Science Healthcare Informatics Business Administration or a related field required or
• A combination of education and relevant experience in systems analysis may be considered in lieu of a degree
• Masters Degree in Information Systems Healthcare Administration or Business Administration (MBA) preferred
• 2-4 years of experience in systems analysis IT support or application management required
• Experience in healthcare IT clinical informatics or electronic health records (EHR) systems preferred

Knowledge Skills and Abilities

• Strong knowledge of systems analysis methodologies software implementation and IT troubleshooting.
• Experience with database management reporting tools and system integrations.
• Understanding of healthcare information systems EHR platforms and regulatory compliance (e.g. HIPAA HITECH).
• Proficiency in Microsoft Office Suite SQL data analytics and system configuration.
• Strong problem-solving skills with the ability to analyze complex technical issues and implement solutions.
• Excellent communication and collaboration skills to interact with IT teams clinical staff and leadership.
• Ability to manage multiple projects prioritize tasks and meet deadlines in a fast-paced environment.

Licenses and Certifications

• Certification in Healthcare IT (e.g. CPHIMS Epic Cerner or other system-specific credentials) preferred