Onsite Business Analyst with Commercial Pharma exp and patient services experience
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Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Hi
Hope you are doing well
Please find the job description given below and let me know your interest.
Position: Onsite Business Analyst with Commercial Pharma exp and patient services experience
Location: Onsite San Francisco CA (Relocation yes)
Duration: 6 Months
Job Description
Role Purpose
Key Responsibilities
Gather analyze and document business and system requirements for Patient Services programs including:
o Patient onboarding and enrollment workflows
o Benefits investigation and prior authorization processes
o Copay and affordability programs
o Patient adherence and persistence initiatives
o Ongoing patient support services
Map end-to-end patient journeys across HCP patient HUB and internal teams.
Work closely with Scrum Master and Technical Lead to support Agile delivery.
Support UAT planning execution and defect triage for patient services solutions.
Assist in defining KPIs and success metrics (enrollment conversion adherence time-to-therapy).
Required Skills & Experience
- Strong hands-on experience in Patient Services including:
- Patient onboarding
- Benefits investigation
- Patient adherence programs
- Patient support services / HUB models
- Experience writing detailed functional requirements and Agile user stories.
- Strong stakeholder engagement skills with business IT and vendors.
Preferred Experience
Platforms: Salesforce Health Cloud / Service Cloud Veeva CRM patient HUB systems.
Understanding of access and reimbursement processes.
Experience with omnichannel patient engagement is a plus.
Thanks & Regards
Gaurav Gaur
Email: Phone :
