Application Functional Support
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
This role operates within an Application Support Team with primary responsibility for resolving all production-related issues associated with the Application in support of ALMT (Asset Liability Management & Treasury) operations.
We seek a highly skilled and motivated IT Support Engineer to deliver critical technical and functional support within our ALMT function. The consultant must have a strong understanding of finance particularly the management of passive assets bonds and Forex. The position is to provide support for end-users located on the trading floor for their booking problems and ensure the monitoring of investment deals (Forex Equity Money Market & Derivatives).
- Provide frontline support by diagnosing and resolving technical and functional issues related to the application and its ecosystem.
- Collaborate with finance and IT teams to enhance system functionality and user experience.
- Document processes and provide clear instructions for the teams
- Regularly update support documentation and create user guides.
- Incident management (analysis resolution communication)
Main Tasks:
- Provide frontline support by diagnosing and resolving technical and functional issues related to the application application and its ecosystem.
- Collaborate with finance and IT teams to enhance system functionality and user experience
- Document processes and provide clear instructions for the teams
- Regularly update support documentation and create user guides
- Incident management (analysis resolution communication)
Qualifications :
- SQL - Practice
- UNIX - Expert
- Ksh/Bash - Notions
- Dynatrace Autosys - Notions
- Financial Markets - Transversal Financial Markets - Expert
Soft Skills:
- Communication - oral & written
- Ability to collaborate / Teamwork
- Analytical
- Problem-solving
Additional Information :
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Inetum is a European leader in digital services. Inetums team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetums solutions aim at contributing to its clients performance and innovation as well ... View more
