Sales Operations & Effectiveness Manager
Drive Salesforce effectiveness & efficiency through building sales fundamentals including operationalizing sales strategy optimizing salesforce structure size & deployment sales roles definition selling & sales operational processes data scorecards & KPIs salesforce automation sales capability building field management guidelines as well as incentive & rewards.
Responsibilities:
- Engage with & support sales team to operationalize sales strategy in terms of: Understanding sources of growth at territory sales route & outlet levels; Understanding geographic & channel dynamics; Executing customer segmentation classification prioritization & targeting.
- Optimize salesforce size structure & deployment based on territory potential customer classification customer facing time & span of control.
- Design align deploy & enable stakeholders in executing selling & sales operational processes (target setting & allocation customer master data management Salesforce master data management guidelines on field management execution & disciplines etc.) including but not limited to:
- Responsible for sales analysis to facilitate stakeholders to plan & forecast for each account
- Establish the operational sales standard reporting system & early warning analysis system of the indicators of each territory
- Responsible for data management including data acquisition calibration matching & system maintain.
- Monitor data accuracy identify root causes & to finally improve data quality.
- Analyze & track sales results & salesforce activities across all platforms (SFDC & Power BI); generate insights provide reporting & monitor results against needs of key stakeholders implementing corrective actions when gaps are identified
- Act as a custodian for assigned selling & sales operation processes by tracking process execution by stakeholders to ensure process compliance as well as process improvement & simplification
- Develop & implement sales management process tools & policies to improve or optimize the sales effectiveness.
- Proactively assess & make recommendations in support of salesforce development supporting cross-functional collaboration & initiating development activities through the training team & other support functions
- Work with sales leaders to design review communicate & calculate incentive & reward scheme to support business priorities manage sales behavior & results.
Qualifications:
- Minimum bachelor s degree in Business statistics mathematics & related majors. Equivalent education & sufficient experience to successfully perform the essential functions of the job may be considered.
- 8 years experience in a similar role preferably in a healthcare industry
- Demonstrated knowledge & experience with Management Systems (ERP CRM etc)
Business Outcomes:
- Optimal salesforce structure size & deployment; territory design alignment segmentation & targeting with cross-regional alignment to Business Area/country strategy
- Accurate real-time tracking of KPIs & metrics for digital/remote & F2F engagements
- Customized SX programs by BA/countries/APAC to address unique opportunities & drive business results
- Data integration across platforms to reflect end-to-end customer engagement & business results
- Motivated & well skilled salesforce for optimal efficiency & drive productivity
Key Business Challenges:
- Varying levels of digital & analytic knowledge/skill across the organization
- Diversity & complexity of stakeholder influence & alignment cross-functionally & cross-regionally
- Securing appropriate reliable sales analytics (difficult-to-measure activities non-compliance to operational processes) & from multiple platforms (not originally designed together)
- Identifying & implementing the right processes for both current & future/anticipated business needs/trends/opportunities in a rapidly evolving & digitized healthcare environment
To Apply:
Please submit your resume and cover letter to .
Sales Operations & Effectiveness Manager Drive Salesforce effectiveness & efficiency through building sales fundamentals including operationalizing sales strategy optimizing salesforce structure size & deployment sales roles definition selling & sales operational processes data scorecards & KPIs sal...
Sales Operations & Effectiveness Manager
Drive Salesforce effectiveness & efficiency through building sales fundamentals including operationalizing sales strategy optimizing salesforce structure size & deployment sales roles definition selling & sales operational processes data scorecards & KPIs salesforce automation sales capability building field management guidelines as well as incentive & rewards.
Responsibilities:
- Engage with & support sales team to operationalize sales strategy in terms of: Understanding sources of growth at territory sales route & outlet levels; Understanding geographic & channel dynamics; Executing customer segmentation classification prioritization & targeting.
- Optimize salesforce size structure & deployment based on territory potential customer classification customer facing time & span of control.
- Design align deploy & enable stakeholders in executing selling & sales operational processes (target setting & allocation customer master data management Salesforce master data management guidelines on field management execution & disciplines etc.) including but not limited to:
- Responsible for sales analysis to facilitate stakeholders to plan & forecast for each account
- Establish the operational sales standard reporting system & early warning analysis system of the indicators of each territory
- Responsible for data management including data acquisition calibration matching & system maintain.
- Monitor data accuracy identify root causes & to finally improve data quality.
- Analyze & track sales results & salesforce activities across all platforms (SFDC & Power BI); generate insights provide reporting & monitor results against needs of key stakeholders implementing corrective actions when gaps are identified
- Act as a custodian for assigned selling & sales operation processes by tracking process execution by stakeholders to ensure process compliance as well as process improvement & simplification
- Develop & implement sales management process tools & policies to improve or optimize the sales effectiveness.
- Proactively assess & make recommendations in support of salesforce development supporting cross-functional collaboration & initiating development activities through the training team & other support functions
- Work with sales leaders to design review communicate & calculate incentive & reward scheme to support business priorities manage sales behavior & results.
Qualifications:
- Minimum bachelor s degree in Business statistics mathematics & related majors. Equivalent education & sufficient experience to successfully perform the essential functions of the job may be considered.
- 8 years experience in a similar role preferably in a healthcare industry
- Demonstrated knowledge & experience with Management Systems (ERP CRM etc)
Business Outcomes:
- Optimal salesforce structure size & deployment; territory design alignment segmentation & targeting with cross-regional alignment to Business Area/country strategy
- Accurate real-time tracking of KPIs & metrics for digital/remote & F2F engagements
- Customized SX programs by BA/countries/APAC to address unique opportunities & drive business results
- Data integration across platforms to reflect end-to-end customer engagement & business results
- Motivated & well skilled salesforce for optimal efficiency & drive productivity
Key Business Challenges:
- Varying levels of digital & analytic knowledge/skill across the organization
- Diversity & complexity of stakeholder influence & alignment cross-functionally & cross-regionally
- Securing appropriate reliable sales analytics (difficult-to-measure activities non-compliance to operational processes) & from multiple platforms (not originally designed together)
- Identifying & implementing the right processes for both current & future/anticipated business needs/trends/opportunities in a rapidly evolving & digitized healthcare environment
To Apply:
Please submit your resume and cover letter to .
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