Quality & Data Reporting Coordinator
Share
Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Job description
Fortius Clinic is seeking an enthusiastic proactive and highly organised Quality & Data Reporting Coordinator
to join our Quality & Risk team. Based at our Marylebone offices you will play a key role in supporting essential nonclinical administrative functions across all Fortius locations.
This is an excellent opportunity for someone with previous experience in healthcare who is looking to further develop their skills within quality data protection and compliance. You will work closely with the Quality Team to ensure that all Fortius sites continue to meet the highest standards of safety governance and regulatory excellence.
Oversee core GDPR housekeeping tasks including maintaining and updating key KPIs such as Records of Processing Activities (ROPA) and Data Protection Impact Assessments (DPIAs).
Support the Quality Team with essential administration duties including incident reporting complaints handling and maintaining accurate records.
Provide assistance to team members as required ensuring smooth coordination of quality and risk activities across all sites.
Run reports and support data collection in areas of compliance governance and quality monitoring.
Act as a point of contact for patients listening to and addressing concerns or complaints in a professional and empathetic manner.
Undertake any other duties deemed necessary by the Head of Quality & Risk to support the effective functioning of the department.
Job requirements
Qualifications & Experience
Essential
Previous administrative experience within a healthcare environment.
Understanding of data protection principles including GDPR.
Experience handling confidential or sensitive information.
Experience supporting quality compliance governance or riskrelated administrative processes.
Experience dealing with patients service users or the public in a professional and empathetic manner.
Desirable
Experience with incident reporting or complaints handling systems.
Prior experience supporting CQC compliance or familiarity with the CQC Key Lines of Enquiry (KLOEs).
Knowledge of data protection documentation such as ROPAs and DPIAs.
Experience producing basic reports or working with compliancerelated dashboards.
Skills & Competencies
Essential
Strong organisational skills with the ability to manage multiple tasks and prioritise effectively.
Excellent verbal and written communication skills.
High attention to detail and accuracy in documentation.
Strong IT skills including proficiency in Outlook Word and Excel.
Ability to work well both independently and as part of a team.
Ability to remain calm professional and patientfocused when dealing with issues or complaints.
Discreet and confidential approach to handling patient information and sensitive incidents.
Desirable
Ability to interpret and follow policies procedures and compliance frameworks.
Problemsolving mindset with the ability to support colleagues when required.
Personal Qualities
Enthusiastic proactive and reliable.
Professional compassionate and approachable when dealing with staff and patients.
Committed to maintaining high standards of quality governance and data protection.
Willingness to support wider departmental needs and take on additional duties when required.
All done!
Your application has been successfully submitted!
Required Experience:
IC
Key Skills
- Microsoft Access
- Quality Assurance
- Data Collection
- HEDIS
- ISO 9001
- Root cause Analysis
- Medical office experience
- Quality Systems
- Nursing
- Quality Control
- Quality Management
- Manufacturing
About Company
Fortius Clinic is the largest Private Orthopaedic Treatment Centre in London, Specialising in orthopedic surgery, Sports Medicine & Sports injury.
