Senior Cloud Engineer – Windows AWS (IGT1)
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
The Senior Cloud Engineer (Windows) is a key technical member of Rhapsodys global Cloud Operations team responsible for the stability v reliability and operational excellence of our Windowsbased workloads running on AWS. This role blends handson Windows systems engineering with cloud infrastructure automation deep troubleshooting deployment support and customerfacing collaboration. You will partner with Engineering SRE Security and the Global Operations team to ensure high availability rapid incident response and continuous improvement across Windows services and supporting cloud components.
Key Responsibilities
- Deploy operate and harden Windows Server workloads on AWS (EC2 ASG Launch Templates EBS AMIs).
- Manage Windows services: Active Directory/AD DS AWS Directory Service/Managed AD Group Policy DNS IIS SMB file services (FSx for Windows) certificates/PKI and RDP access.
- Implement infrastructure-as-code using Terraform Windows scripting and AWS CLI; maintain consistent golden images and configuration baselines.
- Use AWS Systems Manager (Run Command Patch Manager Inventory) to manage and standardize Windows fleets.
- Build and maintain PowerShell scripts/modules for provisioning configuration maintenance and diagnostics.
- Contribute to shared Terraform modules and CI/CD deployments to reduce manual operations.
- Monitor Windows server performance and cloud metrics using CloudWatch Datadog Event Logs and performance counters.
- Perform deep troubleshooting across Windows OS IIS Active Directory Group Policy Kerberos/NTLM authentication TLS/certificates DNS and firewall/routing issues.
- Diagnose hybrid connectivity issues involving VPNs load balancers security groups route tables and TLS termination.
- Enforce secure configuration baselines and monthly patch/update cycles for Windows environments.
- Collaborate with the Security team on detections log analysis and endpoint protections.
- Maintain uptodate documentation (SOPs runbooks standards diagrams) and follow change/incident/problem management processes.
- Work directly with internal and external customers to troubleshoot application issues connectivity and environment configuration.
- Support onboarding migrations deployments and postincident reviews.
- Collaborate with SRE/Engineering on observability tuning resiliency and cost optimization.
Qualifications :
Required Skills & Experience
- 3-5 years in Cloud Engineering SRE or Windows Systems Engineering supporting production environments.
- Strong AWS experience across EC2 VPC IAM Route 53 S3 CloudWatch ALB/NLB security groups and hybrid networking.
- Advanced Windows Server expertise: AD/AD DS Group Policy DNS IIS certificates/PKI Windows Firewall WinRM/PowerShell Remoting.
- PowerShell fluency (scripting and modules); Terraform and AWS CLI proficiency; Git workflows.
- Strong troubleshooting capabilities across OS identity network and application layers.
- Experience in 247 operations or followthesun models including oncall rotations.
- Excellent communication skills for global and customerfacing work.
Preferred Qualifications
- Experience supporting healthcare platforms or enterprise SaaS environments.
- Familiarity with AWS Systems Manager FSx for Windows AWS Managed AD and certificate automation tooling.
- Experience with SIEM/EDR platforms (Datadog Rapid7 SentinelOne).
- Experience working with offshore/onshore support models.
- Experience mentoring junior or midlevel engineers.
Shift & OnCall Expectations
- Participate in a defined shift schedule supporting US/UK/APAC operations.
- Participate in the rotational oncall roster for P1/P2 incidents.
- Maintain strong communication and accurate status updates during handoffs.
Education
- College degree in Computer and/or ITrelated field preferred
- Demonstrated experience can be substituted for a degree
- AWS certification preferred (Solutions Architect SysOps or Windowsrelevant specialty)
Additional Information :
We champion flexibility and hybrid work options to support varying lifestyles and personal needs. At the same time we value the power of in-person collaboration to build community spark innovation and strengthen connections. Our approach ensures you can work in ways that suit you best while still engaging with colleagues to share ideas and grow together. #LI-Hybrid #LI-DNP
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Dhcp
- SQL
- Active Directory
- OS
- Windows
- System Administrations
- Trouble Shooting
- Database
- Infrastructure
- Linux
- SAN
- Poweshell
- Backup
- hardware
- Dns
About Company
We are growing! At IFS we are constantly growing to deliver award-winning solutions to hundreds of partners and thousands of customers worldwide! We help companies who want to be their best when it matters most at their #momentofservice. Visit https://ifs.link/IzM0px to find out mo ... View more
