Customer Service Agent – Airport Ground Staff

Coimbatore - India

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Position: Customer Service Agent Airport Ground Staff Company Overview: Bluespirit is a leading airline company based in Coimbatore Tamil Nadu India. We are committed to providing exceptional customer service and ensuring a smooth travel experience for our passengers. Job Description: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Agent Airport Ground this role you will be responsible for providing excellent customer service to our passengers at the airport. Key Responsibilities: - Greet and assist passengers at check-in counters and boarding gates - Handle ticketing and reservations for passengers - Provide information and assistance to passengers regarding flight schedules delays and other travel-related inquiries - Handle baggage check-in and ensure proper handling and delivery to the aircraft - Assist passengers with special needs or requests such as wheelchair assistance or special meals - Resolve customer complaints and issues in a timely and professional manner - Collaborate with other airport ground staff and airline personnel to ensure a smooth and efficient operation - Maintain a clean and organized work area Qualifications: - High school diploma or equivalent - Previous experience in customer service or the airline industry is preferred - Excellent communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - Strong problem-solving and decision-making skills - Availability to work flexible hours including weekends and holidays - Must be fluent in English and Tamil knowledge of other languages is a plus We Offer: - Competitive salary and benefits package - Opportunities for career growth and development - Dynamic and diverse work environment - Training and support from experienced professionals - Employee discounts on travel and other perks If you are passionate about providing exceptional customer service and have a strong interest in the airline industry we would love to hear from you. Apply now to join our team at Bluespirit as a Customer Service Agent Airport Ground Staff.