Channel Team Lead AMZL , Last Mile Operations
Coimbatore - India
Job Summary
Were seeking a Channel Team lead for our Delivery this role you will be responsible for End-end operations with stake holders at our DS and support the DS site lead in performance management and driving the operational plan.
Key job responsibilities
Essential Functions
Key job responsibilities
Defining building and executing the delivery process from delivery station to customer address
Engage closely with the delivery team including associates developing and maintaining a highly motivated and performance driven team.
Continuously improve the delivery process and attain a sustained level of delivery performance through process and training improvements. Initiates improvements to enhance quality standards reduce waste and eliminate unnecessary work.
Analysis of the data reports to identify performance bottlenecks and improve performance
Essential Skills
Strong leadership capabilities and people management skills - Ability to work under pressure situations
Good communication skills. Ability to communicate and explain to individuals & the team what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.
Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.
High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customers needs.
Analytical Skills: Effectively analyze and interpret information identifying & validating the key facts including reviewing alternatives to determine advantages and associated risks.
Related skills : Background on marketing End-end sales Experiences with people management and basic data analytical skills.
- Bachelors degree
- Bachelors degree in marketing communications business or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key Skills
About Company
Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive ... View more