Assistant Manager HRO Operations

Pune - India

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Title: Assistant Manager – Credentialing Compliance & Onboarding (HRO Operations – UK/US)

Location: Pune India

CTC: Up to 20 LPA

Job Summary

We are hiring an experienced Assistant Manager to lead Credentialing Compliance and Onboarding operations within HRO for UK and US processes. This role requires strong domain expertise in employee lifecycle management regulatory compliance and stakeholder coordination. The ideal candidate will have proven leadership experience in managing teams and delivering high-quality onboarding and compliance services for global clients.

Key Responsibilities

Lead end-to-end credentialing compliance and onboarding processes for UK/US clients
Ensure adherence to regulatory and client-specific compliance requirements (right-to-work background checks documentation)
Manage onboarding workflows including document verification system updates and employee readiness
Oversee audits compliance checks and risk mitigation activities
Drive SLA adherence quality metrics and process efficiency
Handle client escalations and ensure timely resolution
Collaborate with HR recruitment legal and operations teams
Monitor team performance through KPIs dashboards and MIS reporting
Identify and implement process improvements and automation initiatives
Train mentor and develop team members

Required Skills & Qualifications

Graduate/Postgraduate in HR Business Administration or related field
6–10 years of experience in HRO operations with focus on credentialing onboarding and compliance
Minimum 2–3 years of experience in a Team Lead / Assistant Manager role
Strong understanding of UK/US employment compliance and onboarding practices
Experience handling background verification right-to-work checks and audit processes
Excellent stakeholder management and client interaction skills
Proficiency in HR systems/ATS/HRMS tools
Strong analytical problem-solving and organizational skills

Preferred Qualifications

Experience in global HRO/BPO/KPO environments
Knowledge of GDPR employment laws and compliance frameworks (UK/US)
Six Sigma / Lean certification (good to have)
Exposure to automation tools and digital onboarding platforms

Job Title: Assistant Manager – Credentialing Compliance & Onboarding (HRO Operations – UK/US)Location: Pune IndiaCTC: Up to 20 LPA Job SummaryWe are hiring an experienced Assistant Manager to lead Credentialing Compliance and Onboarding operations within HRO for UK and US processes. This role requir...