Senior Rostering Coordinator (OOHC)

Sydney - Australia

Monthly Salary: $ 100000 - 100000

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

About Us

The Lumiere Foundation is an Australian charity that supports people experiencing disadvantage trauma and complex life challenges. We partner with community service organisations to provide skilled staff to disability and Out-of-Home Care services helping young people stay safe supported and connected.

Every person in our organisation plays a role in delivering consistent high-quality care whether supporting young people directly or working behind the scenes. At Lumiere Foundation your work creates real change for a brighter tomorrow.

About the Role

As our Senior Rostering Coordinator youll lead the strategic and operational management of workforce scheduling across our OOHC and NDIS programs as a part of the rostering team. This senior role ensures rostering practices are compliant with the SCHADS Award optimised for workforce utilisation and responsive to the real-world needs of both our clients and the dedicated staff who support them. This role is offered as either hybrid or remote.

Essential Duties and Responsibilities

Strategic Scheduling: Develop and optimise rosters using MYP ensuring alignment with client plans staff capacity and compliance standards.
Real-Time Coordination: Manage shift changes due to sick leave cancellations and emergencies ensuring seamless service delivery.
Compliance Oversight: Monitor qualifications fatigue risks and shift caps. Ensure all rostering practices meet SCHADS Award NDIS and OOHC regulatory standards.
Risk Escalation: Identify and escalate risks related to under- or over-staffing overtime exposure and service gaps to relevant stakeholders ensuring proactive resolution and continuity of care.
Quoting & Labour Costing: Accountable for preparing service delivery quotes ensuring accurate labour assumptions SCHADS alignment and efficient rostering within funding limits.
Margin & Cost Control: Identify and mitigate labour cost and margin risks through disciplined roster and cost analysis in conjunction with operations and finance teams.
Team Leadership: Mentor junior rostering staff and lead rostering-related meetings. Foster a culture of accuracy responsiveness and continuous improvement.

Stakeholder Engagement: Liaise with People & Culture Finance Compliance and Service Delivery teams to support workforce planning service standards and operational transparency

Why Join Us:

Competitive salary $75000$85000 plus super plus additional income from on-call shifts plus salary packaging.
Increase your take-home pay with salary packaging of up to $15900 pre-tax each year.
Save on lifestyle expenses using up to $2650 pre-tax for meals entertainment and holiday accommodation.
Free confidential counselling for you and your family via Employee Assistance Program.
Purpose-driven work make a direct impact on people facing real challenges.
Supportive team with opportunities to grow your skills and leadership.

What Youll Bring to the Role

To thrive in this role youll bring a strong mix of sector experience technical capability and leadership qualities:

Proven experience in rostering or workforce coordination (minimum 5 years) ideally within NDIS OOHC or community services.
Relevant qualifications including a Degree in Finance Business or a related field and Certificate III or IV in Community Services.
Strong understanding of the SCHADS Award with practical experience applying fatigue management shift entitlements and compliance standards.
Hands-on experience with workforce planning service delivery coordination and compliance auditingespecially in environments with 24-hour rotating rosters.
Advanced proficiency in rostering systems particularly MYP or similar platforms such as Shiftcare FlowLogic or Carelink.
Labour costing experience is advantageous.
Tech-savvy and organised with solid skills in HRIS platforms and Microsoft 365 (Excel Teams Outlook Word).
Excellent communication and interpersonal skills with the ability to influence collaborate and build trust across teams.
High attention to detail strong time management and adaptability in a fast-paced service-driven environment.
Citizen /Permanent Australian or unrestricted valid work visa
Valid NDIS Worker Screening Check
Working with Children Check
Satisfactory National Police Check

Ready to lead with purpose and precision

Click Apply Now and help us deliver care thats consistent compliant and compassionate. If you have any questions please contact the Lumiere Foundation recruitment team at

Required Experience:

Junior IC

About UsThe Lumiere Foundation is an Australian charity that supports people experiencing disadvantage trauma and complex life challenges. We partner with community service organisations to provide skilled staff to disability and Out-of-Home Care services helping young people stay safe supported and...