IT Infrastructure Engineer

OVERVIEW:

Work independently and alongside the IT department to design maintain support and monitor the IT infrastructure for Encores offices and job sites.

Compensation for this Position:$80000 - $115000 annually depending on experience

***THIS POSITION IS BASED FULL TIME ON-SITE IN LAKEWOOD REMOTE CANDIDATES WILL NOT BE CONSIDERED***

General Responsibilities

• Maintain open communication lines with all working relationships
• Follow up to ensure items for which the job is accountable are performed
• Earn and maintain customers trust
• Uphold the core values of the organization
• Work well with others to accomplish the mission of the organization and of the job

Specific Responsibilities

• Architect supervise and participate in the implementation of technologies and platforms supporting the data security and voice infrastructure.
• Ensure availability of enterprise infrastructure that supports internal employee business functions and external customer communications.
• Troubleshoot and remediate 3rd and 4th level support issues impacting the operation of the corporate data and voice infrastructure.
• Mentoring responsibilities
• Serve as one of the primary points of contact for service providers and coordinate circuit design provisioning installation and troubleshooting.
• Document the design operation and troubleshooting of technology platforms and procedures.
• Plan design implement and continuously improve disaster recovery procedures
• Maintain a good working knowledge of current infrastructure and future trends
• Interact and coordinate with vendors suppliers distributors and contract consultants
• Maintain the necessary project plans and documentation for system builds and modifications
• Monitor systems and identify performance issues proactively
• Propose new IT services and solutions to the end users and the senior management team
• Requirements analysis
• Network and systems engineering
• Storage engineering
• Application infrastructure
• Provide input to annual business plan to support future computing requirements
• Project management
• Infrastructure and system testing
• Budgeting

Other duties as may be assigned

KNOWLEDGE SKILLS AND ABILITIES:

Knowledge in:

• Microsoft Windows server and desktop operating systems
• Microsoft Active Directory
• Azure Active Directory
• Microsoft Exchange Admin Center
• VMware ESXi and other virtualization technologies
• Fortinet firewalls and security products
• Industry best practices

Skill in:

• Networking hardware (switches routers WAPs)
• Networking protocols
• VPN setup and management
• SAN management
• Skill in adapting to new and changing requirements environments and/or information.
• Expertise across a broad range of Microsoft Infrastructure Technologies including but not limited to: current and future Windows Operating Systems all components of Active Directory Azure Collaborative Communications and workspaces.
• Expertise in writing Windows Power Shell scripts for automation or maintenance
• Expertise in Active Directory Domain Services including Group Policy DNS DHCP and Sites & Services and supporting infrastructure.
• Experience managing Microsoft Office 365 back-end infrastructure including Exchange Admin Center Teams SharePoint and OneDrive for Business
• Business writing
• Effective written and oral communication sufficient to be able to elicit and communicate information and achieve understanding
• Establishing and maintaining effective working relationships with customers vendors consultants management and employees
• Organizing work to accomplish tasks
• Reading and writing
• Prioritizing and reporting to meet job needs
• Problem solving
• Tracking numbers and bits of data relevant to the work assignment

PHYSICAL REQUIREMENTS:

• Climbing
• Crawling
• Driving
• Kneeling
• Lifting (up to 50 lbs)
• Sitting
• Standing
• Stooping
• Vision acuity (near and far)
• Walking

REQUIREMENTS:

A degree in IT MIS or a related field or 4 years of IT Systems Administration experience is required. Industry certifications (e.g. MCSE MCSA) are preferred. Candidates must be able to work independently and make decisions based on organizational needs.

Benefits:

• Encore Electric provides excellent benefits for our employees including: medical dental and vision plans disability and life insurance employee-matched 401(k) paid time off (PTO) an employee assistance program that includes counseling legal and financial advice.
• Encore also provides a generous employee referral program and access to technical safety personal finance and leadership training through Encore University Encores in house training program.
• This position is eligible for cell phone allowance and the short term incentive.

Applications will close on June 30 2026 or once role has been filled.

To ask any questions about the job position please contact .

To request an accommodation during the application process please contact .

Encore Electric Inc. is an EOE including disability/vets.

Required Experience:

IC