Vice President of Sales

About Roberts Resorts & Communities:

This company operates nationally and is growing by the day. At Roberts Resorts & Communities were on a mission to build community and fulfill dreams. Through our core values of resourcefulness integrity passion and epic customer service were dedicated to making a difference in the lives of 30000 families. If youre passionate about creating meaningful impact thrive in a culture of integrity and are committed to delivering exceptional service we invite you to join us in turning visions into reality and shaping a brighter future together.

Position Summary:

The Vice President of Sales is the senior leader accountable for all manufactured home revenue across all sales entities. This role is responsible for hitting sales targets from day one while simultaneously fixing stabilizing and scaling the sales organization. Success requires building the backbone of the sales function data discipline pricing control training KPIs and operating cadence while maintaining relentless focus on selling homes.

The VP of Sales fully owns pricing and discounting inventory decisions sales execution standards and sales leadership performance. This role partners closely with Operations and Finance to remove friction break down silos and deliver results.

This role can be based in Scottsdale AZ or Austin TX and requires approximately 75% travel.

PERFORMANCE OBJECTIVES:

• Hit or exceed the budgeted home sales revenue and volume across all sales entities.
• Drive inventory velocity while protecting margin through disciplined pricing and discounting.
• Maintain full visibility into inventory pipeline forecasts and close rates at all times.
• Make and execute clear decisions on whether homes should be sold rented leased or deployed through hybrid models.
• Identify underperforming markets or assets quickly and intervene decisively.
• Lead the hiring training supervision and termination of sales staff ensuring a high-performing team.
• Promote the value of homes and the community employing creative advertising strategies to drive sales.
• Maintain a customer-centric approach always prioritizing customer satisfaction and addressing concerns promptly.
• Ensure sales financial performance meets or exceeds projections as established by sales in concert with CFO and the Chief Operations Officer.
• Ensure sales goals meet or exceed projections as established by sales in concert with VP Finance & Accounting and Chief of Operations
• Review approve code and submit all invoices requiring payment by the accounts payable department maintaining meticulous attention to detail.
• Ensure daily attention to detail in customer handling from initial visit through sales process and closing including comprehensive knowledge of housing products.
• Oversee all loan applications credit and background checks and note origination processes ensuring smooth flow of paperwork and adherence to timelines.
• Manage the setup of homes and the critical path adhering to designated time frames and ensuring timely submission of sales consultants commissions for payment.
• Confirm sales team is meeting or exceeding daily and weekly promotional goals for their specific sales location.
• Confirm sales team is meeting or exceeding daily sales training objectives.

KEY COMPETENCIES:

1. Sales Management: Proven ability to lead motivate and manage a high-performing sales team to achieve financial and operational objectives.
2. Sales Performance: Proven track record of meeting or exceeding projected sales goals on a monthly quarterly and annual basis utilizing strategic planning and execution to drive revenue growth.
3. Financial Management: Demonstrated ability to meet or exceed projected Net Operating Income (NOI) targets on a monthly quarterly and annual basis through effective budgeting expense management and revenue generation strategies.
4. Customer Relationship Management: Skilled in building and maintaining positive relationships with customers ensuring their needs are met throughout the sales process.
5. Marketing Strategy: Proficient in developing and implementing creative advertising and marketing strategies to drive sales and promote the value of homes and communities.
6. Continuous Learning: Commitment to personal and professional development for themselves and the team
7. Communication: Excellent verbal and written communication skills with the ability to effectively communicate with team members customers and stakeholders.
8. Problem-Solving: Proven ability to identify challenges analyze root causes and implement effective solutions to drive continuous improvement.
9. Leadership: Strong leadership abilities including the capacity to inspire and motivate teams foster a positive work culture and lead by example.
10. Training and Development: Organize and conduct quarterly team training sessions utilizing both remote and in-person platforms as needed to ensure staff members receive ongoing development opportunities and stay updated on best practices.

EDUCATION & EXPERIENCE:

• Minimum of 7 years of experience in sales management or related field with a proven track record of meeting or exceeding sales and financial targets.
• Strong understanding of financial management principles including budgeting forecasting and expense management.
• Experience in outbound sales activity and video marketing with a demonstrated ability to drive sales through proactive engagement and effective use of multimedia platforms.
• Familiarity with sales training programs coaching and a commitment to continuous learning and professional development.
• Proven ability to plan and execute effective training programs for sales teams utilizing both remote and in-person platforms to enhance skills and performance.

PHYSICAL REQUIREMENTS:

• Physical Activities: Constantly sit; Frequently stand walk use hands reach with hands and arms climb or balance stoop kneel crouch or crawl talk or hear
• Lifting Requirements: Up to 25 lbs.
• Environmental Conditions: Extreme heat temperature changes noise

BENEFITS:

• Medical Dental Vision
• Employer Paid Life Insurance
• Voluntary STD LTD Accidental and Critical illness
• PTO and 11 Paid Holidays
• 401(k)
• Working in an inclusive community
• Complimentary stay at one of our resorts

COMMITMENT TO DIVERSITY:

Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race color religion sex sexual orientation gender identity national origin age disability or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated voices are heard and excellence thrives.

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