Environmental Services Manager

In this role you will oversee all 3 shifts but your primary shift will cover evenings/nights approximately 2p-10:30p with days off that fall during weekdays.

Salary for this role will range from $55000-$65000 negotiable based on experience.

The Environmental Services (EVS) Manager oversees the cleanliness sanitation and environmental safety of all casino facilities including gaming floors restaurants entertainment venues backofhouse spaces and public areas. This role ensures compliance with regulatory standards maintains a highquality guest environment and leads a large diverse EVS team in a fastpaced 24/7 casino environment.

Key Responsibilities

Operational Leadership

• Manage daily EVS operations across casino gaming floors food & beverage outlets restrooms retail spaces and administrative areas.
• Develop implement and maintain cleaning schedules SOPs and quality standards to ensure a pristine and safe facility.
• Monitor the gaming floor to uphold casinospecific cleanliness expectations including rapid response to spills debris and guest needs.

Team Management

• Lead train and mentor a team of supervisors leads and EVS attendants across multiple shifts.
• Oversee staffing levels scheduling task assignments and performance evaluations.
• Support employee engagement training programs and ongoing skill development.

Compliance & Safety

• Ensure compliance with OSHA EPA state gaming regulations and all internal policies.
• Oversee the safe management and storage of cleaning chemicals equipment and supplies.
• Promote a safetyfirst culture conduct regular inspections and ensure corrective actions are implemented.

Sustainability & Environmental Programs

• Manage waste reduction recycling and sustainability initiatives.
• Recommend environmentally responsible products procedures and technologies.
• Monitor energy and water conservation strategies in collaboration with Facilities.

Budgeting & Procurement

• Manage departmental budget including labor equipment supplies and vendor contracts.
• Evaluate cleaning products negotiate vendor contracts and oversee equipment maintenance and replacement.

Guest Experience

• Maintain a consistently clean polished and welcoming property environment aligned with brand standards.
• Respond promptly to guest concerns and collaborate with guest services to resolve issues.
• Support special events promotional activities and entertainment operations with EVS resources.

Collaboration

• Partner with property leadership to support crossdepartmental needs.
• Work with regulatory leadership to ensure compliance with casinospecific standards and audit readiness.

Qualifications

Education & Experience

• Bachelors degree in hospitality Facilities Management Environmental Services Business or related field preferred; equivalent experience accepted.
• 35 years of EVS leadership experience preferably in a casino hotel resort or large entertainment venue.
• Experience managing large teams in a 24/7 operational environment.

Skills & Competencies

• Strong leadership teambuilding and communication skills.
• Exceptional organization and timemanagement abilities.
• Knowledge of cleaning operations sanitation standards and facility maintenance.
• Familiarity with OSHA regulations and safety protocols.
• Ability to analyze operational data and manage budgets.
• Comfort working in a fastpaced environment with high guest traffic.

Working Conditions

• 24/7 casino environment requiring flexibility including nights weekends and holidays.
• Ability to walk extensive areas of the property and stand for prolonged periods.
• Ability to bend stoop and lift up to 75lbs. (Revise to our property standards)
• Exposure to noise crowds cleaning chemicals tobacco smoke and environmental elements depending on the property layout.