Senior Manager, Audit Stakeholder Communications (900)

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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

JOB DESCRIPTION:

The Senior Manager Audit Stakeholder Communications will oversee the execution of the Audit Divisions global communications strategy to drive impactful timely and efficient communications and content to the Audit Divisions key stakeholders including the Banks boards of directors senior business management and regulators as well as for Audit leadership and the Division at large.

This individual will be responsible for a team that delivers unique multi-channel strategic and tactical communications expertise to the Audit division in a high visibility and dynamic environment requiring the ability to anticipate and appropriately respond to the communications needs of differentiated audiences and support decision-making at the highest levels of the organization. This individual will also be ultimately responsible for ensuring division-wide adherence to communications standards and processes especially with respect to board audit committee senior management and assurance results reporting.

The successful candidate will bring a commercially oriented risk mitigation perspective complemented by the ability to synthesize large and varied data and information sets into messaging that supports the Audit Divisions mandate and delivery of its primary products to all key stakeholders.

This individual will demonstrate leadership and be a trusted advisor to all levels within the Audit Division with a thoughtful and collaborative approach and serve as a key resource for all communications-related matters.

The ideal candidate will have a deep understanding of and significant experience in the financial services industry as well as meaningful experience in developing and delivering communications of the highest impact and quality especially to the most senior organizational audiences.

The ability to lead a team that can identify high ROI opportunities as well as formulate and implement practical solutions to support continuous process improvements (with a keen eye toward simplicity and efficiency) is also essential.

This individual will have superior written verbal presentation and interpersonal communication skills and be fully comfortable and successful interacting and collaborating with senior leadership in achieving desired objectives. A strong work and ownership ethic as well as exceptional organization project and time management skills are a must.

KEY ACCOUNTABILITIES:

• Tactically execute the Audit Divisions global communications strategy
• Support real-time insightful feedback to Audit leadership and Audit teams on the clarity and effectiveness of communications directed to various stakeholders including boards of directors senior business management auditees and regulators
• Ideate create and deliver compelling multi-channel communications and content for all stakeholders including intra-Division communications and content aimed at driving awareness of important organizational updates and as well as overall engagement
• Deliver Division-wide communications-related training
• Support the organization and prioritization of the Stakeholder Communications functions book of work
• Manage and maintain the Audits Divisions inventory of communications templates and artifacts
• Manage maintain and serve as SME for the Audit Divisions communications policies and procedures
• Liaise with various internal and external partners as necessary

KEY ATTRIBUTES:

• Leads with integrity ownership accountability and vision
• Commitment to excellence and a can do collaborative attitude
• Highly motivated self-starter with a solutions-oriented mindset
• Maintains professionalism and poise at all times but especially in demanding high visibility interactions
• Deep understanding of the financial services industry
• Meaningful understanding of effective communications principles and best practices
• Ability to anticipate and deliver on the communications needs of all Audit stakeholders as well as those of Audit leadership
• Superior managerial project and time management skills
• Ability to work on multiple concurrent projects and manage competing priorities
• Ability to identify and implement strategic solutions
• Ability to make business decisions based upon sound judgement
• Superior verbal and written communications skills including the ability to synthesize and articulate complex information in a clear succinct and actionable manner
• Superior interpersonal skills and influence including demonstration of conflict resolution negotiation and relationship building skills with all levels of management
• Proven proficiency in Microsoft Office Suite

EXPERIENCE & EDUCATION:

• 10 years of relevant experience including people management
• Previous communications and/or audit experience is preferred
• Undergraduate degree required; relevant professional certifications is an asset

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):