Company Profile:
Founded in 1976 CGI is among the largest independent IT and business consulting services firms in the world. With 94000 consultants and professionals across the globe CGI delivers an end-to-end portfolio of capabilities from strategic IT and business consulting to systems integration managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at .
Job Title: Dynatrace Administrator PNC GCC
Position: Dynatrace Admin
Experience: 48 Years (Relevant Dynatrace Administration Experience)
Category: Application Performance Monitoring / Observability
Main location: Hyderabad
Employment Type: Full Time
Qualification: Bachelors degree in Computer Science Information Technology or related field with relevant experience in Application Monitoring within Banking/Financial Services environments.
Job Description:
Role Overview
The Dynatrace Administrator is responsible for managing configuring and optimizing Dynatrace monitoring solutions across banking applications and infrastructure environments.
This role ensures high availability performance and reliability of mission-critical banking platforms while maintaining strict security compliance and regulatory standards.
Key Responsibilities
Administer and support Dynatrace SaaS and Managed environments for enterprise banking applications.
Install configure and upgrade Dynatrace OneAgent across servers containers and cloud platforms.
Monitor application performance infrastructure health and user experience (APM Infrastructure Monitoring RUM).
Configure dashboards alerts management zones tagging strategies and monitoring policies.
Perform root cause analysis using Davis AI and provide actionable insights to technical teams.
Collaborate with application infrastructure and DevOps teams to resolve performance and stability issues.
Ensure monitoring coverage for core banking systems payment platforms APIs and middleware components.
Integrate Dynatrace with enterprise tools such as ServiceNow Jira Splunk and CI/CD pipelines.
Support production releases incident response activities and post-incident reviews.
Prepare performance reports SLA/SLO metrics and capacity insights for business stakeholders.
Required Skills & Experience
48 years of experience in Application Performance Monitoring and Dynatrace Administration.
Strong hands-on experience with Dynatrace SaaS/Managed environments and OneAgent deployment.
Experience monitoring distributed applications microservices containers and cloud platforms.
Strong knowledge of APM Infrastructure Monitoring Real User Monitoring (RUM) and Synthetic Monitoring.
Experience in root cause analysis performance tuning and capacity planning.
Knowledge of ITIL processes (Incident Problem Change Management).
Experience working in Banking/Financial Services environments with strict SLAs and regulatory compliance requirements.
Understanding of security standards and compliance frameworks applicable to financial systems.
Preferred Qualifications
Dynatrace Associate/Professional Certification.
Experience integrating Dynatrace with ServiceNow Jira Splunk and CI/CD tools.
Exposure to cloud platforms (AWS Azure GCP) and container orchestration (Kubernetes/OpenShift).
Basic scripting knowledge (Python Shell) for automation tasks.
Experience supporting large-scale high-availability production environments.
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
Unclear Seniority
The COMPANY is one of the few end-to-end consulting firms with the scale, reach, capabilities and commitment to meet clients’ enterprise digital transformation needs. Our 77,500 consultants and professionals work side-by-side with clients in 10 industries across more than 400 location ... View more