COMPANY OVERVIEW
Founded:2015 in Venice Beach California
Headquarters:Irvine California
Subsidiary of Xponential Fitness the worlds largest boutique fitness franchisor with over 3150 studios across 49 U.S. states and 27 countries
StretchLab is the industry-leading brand in one-on-one assisted stretching and group flexibility training. We deliver customized expert-led sessions through our proprietaryFlexologisttraining program accredited by the Institute for Credentialing Excellence. Our approach blends PNF (proprioceptive neuromuscular facilitation) techniques with personalized attention to enhance mobility reduce pain improve posture and promote post-workout recovery helping clients Live Long
POSITION: TheAssistant Sales Manageris a dynamic high-energy sales and operations role. You will support the Studio Manager in driving membership sales managing client relationships and ensuring a premium in-studio experience. The ideal candidate thrives in a people-first goal-driven environment and is passionate about health wellness and helping others.
REQUIREMENTS
- HAS TO LIVE WITHIN 20 MILE RADIUS OF THE SUPPORTING STUDIOS
12 years experience as a telemarketer customer service or call center environment
Proven abilitysales calls metrics
Strong communication and interpersonal skills
Comfortable with CRM lead management andPOS technology:Canva Microsoft office Google Suite digital calendar technology
- Positive attitude team player and self-starter.
Benefits & Compensation
Hourly pay commission and bonuses
Growth opportunities within a rapidly expanding brand
Supportive fun and health-focused studio environment
RESPONSIBILITIES
Sales & Membership Growth
- Drive studio sales by converting leads walk-ins and trial sessions into memberships
- Conduct follow-up communication with prospects/members via phone text and email
- Support local community outreach and pop-up grassroots events to generate new leads
- Maintain knowledge of all membership packages and promotions
Marketing Services
- maintaining social media presence
- create event fliers and digital sign ups
- schedule email marketing campaigns
- conduct outreach to local community partners to schedule pop-ups
- come up withh cre4ative ideas to drive open house events and foot traffic into the studio
Customer Experience
- Educate new clients on StretchLab services session options and the benefits of assisted stretching
- Address client concerns and feedback in a professional solutions-oriented manner
- assist with inbound conflict resolution matters for clients
Lead Management: Inbound/Outbound studio communication
- Answer Inbound calls for multiple studios
- Make a minimum required lead calls daily
- Respond quickly to client emails and texts received by the studio
- Communicate via Group Chat with team members about client appointment changes and urgentaccount matters
- Help train and support sales staff as needed
- enhance the current member experience by completing studio member tasks and assistingwith re-bookings as needed
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. Our company does not discriminate in employment on the basis of race color religion sex (including pregnancy and gender identity) national origin political affiliation sexual orientation marital status disability genetic information age membership in an employee organization retaliation parental status military service or other non-merit factor.
Required Experience:
Manager
COMPANY OVERVIEWFounded:2015 in Venice Beach CaliforniaHeadquarters:Irvine CaliforniaSubsidiary of Xponential Fitness the worlds largest boutique fitness franchisor with over 3150 studios across 49 U.S. states and 27 countriesStretchLab is the industry-leading brand in one-on-one assisted stretching...
COMPANY OVERVIEW
Founded:2015 in Venice Beach California
Headquarters:Irvine California
Subsidiary of Xponential Fitness the worlds largest boutique fitness franchisor with over 3150 studios across 49 U.S. states and 27 countries
StretchLab is the industry-leading brand in one-on-one assisted stretching and group flexibility training. We deliver customized expert-led sessions through our proprietaryFlexologisttraining program accredited by the Institute for Credentialing Excellence. Our approach blends PNF (proprioceptive neuromuscular facilitation) techniques with personalized attention to enhance mobility reduce pain improve posture and promote post-workout recovery helping clients Live Long
POSITION: TheAssistant Sales Manageris a dynamic high-energy sales and operations role. You will support the Studio Manager in driving membership sales managing client relationships and ensuring a premium in-studio experience. The ideal candidate thrives in a people-first goal-driven environment and is passionate about health wellness and helping others.
REQUIREMENTS
- HAS TO LIVE WITHIN 20 MILE RADIUS OF THE SUPPORTING STUDIOS
12 years experience as a telemarketer customer service or call center environment
Proven abilitysales calls metrics
Strong communication and interpersonal skills
Comfortable with CRM lead management andPOS technology:Canva Microsoft office Google Suite digital calendar technology
- Positive attitude team player and self-starter.
Benefits & Compensation
Hourly pay commission and bonuses
Growth opportunities within a rapidly expanding brand
Supportive fun and health-focused studio environment
RESPONSIBILITIES
Sales & Membership Growth
- Drive studio sales by converting leads walk-ins and trial sessions into memberships
- Conduct follow-up communication with prospects/members via phone text and email
- Support local community outreach and pop-up grassroots events to generate new leads
- Maintain knowledge of all membership packages and promotions
Marketing Services
- maintaining social media presence
- create event fliers and digital sign ups
- schedule email marketing campaigns
- conduct outreach to local community partners to schedule pop-ups
- come up withh cre4ative ideas to drive open house events and foot traffic into the studio
Customer Experience
- Educate new clients on StretchLab services session options and the benefits of assisted stretching
- Address client concerns and feedback in a professional solutions-oriented manner
- assist with inbound conflict resolution matters for clients
Lead Management: Inbound/Outbound studio communication
- Answer Inbound calls for multiple studios
- Make a minimum required lead calls daily
- Respond quickly to client emails and texts received by the studio
- Communicate via Group Chat with team members about client appointment changes and urgentaccount matters
- Help train and support sales staff as needed
- enhance the current member experience by completing studio member tasks and assistingwith re-bookings as needed
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. Our company does not discriminate in employment on the basis of race color religion sex (including pregnancy and gender identity) national origin political affiliation sexual orientation marital status disability genetic information age membership in an employee organization retaliation parental status military service or other non-merit factor.
Required Experience:
Manager
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