DescriptionThe Data Center Operations Sr. IT Engineer is responsible for endtoend operational oversight of enterprise data centers and global colocation sites. This role owns physical infrastructure readiness capacity planning access governance DCIM accuracy vendor coordination service execution (install/move/add/change) logistics and compliance. The engineer ensures highly reliable secure and scalable environments supporting businesscritical compute network storage HPC and AI workloads.
This position requires deep technical knowledge of data center ecosystems strong program management capability and handson experience coordinating with colo providers smarthands teams OEM vendors procurement and internal engineering groups.
ResponsibilitiesKey Responsibilities
1. Data Center & Colocation Site Operations
- Own daily operations across multiple colocation sites (e.g. Equinix CyrusOne NTT) and internal data centers.
- Oversee cage builds cabinet installations power turnups demarc extensions cable tray setup overhead infrastructure and physical layout readiness.
- Coordinate access windows earlyaccess exceptions site rules and onsite work scheduling with facility managers.
- Manage ongoing incidents escalations and operational blockers associated with cabinet delivery site readiness and vendor SLAs.
- Ensure compliance with data center standards (no cardboard food/drinks proper handling of equipment safety protocols audit trails etc.).
2. Capacity Planning & Rack Elevation Management
- Develop maintain and analyze rack elevations for compute network HPC storage and AI systems.
- Forecast power cooling space and network capacity requirements for new deployments and refresh cycles.
- Validate cabinet quantities RU availability PDU loads and expansion requirements.
- Partner with engineering teams (HPC SAP/HANA AI Factory ERP Infra) to confirm BOMs node placement and network topology alignment.
3. Access Governance & Physical Security
- Administer physical access requests in ServiceNow for permanent and temporary badges.
- Maintain secured access lists for all sites and ensure recertification cycles are followed.
- Train teams on Equinix Portal processes and sitespecific inbound/outbound shipment requirements.
- Oversee visitor access work visit requests and ensure approval flow is executed per audit requirements.
4. DCIM Platforms (Sunbird dcTrack & PowerIQ)
- Serve as primary owner or SME for DCIM platforms.
- Ensure accuracy of floorplans rack elevations PDU mapping connectivity asset metadata and power chains.
- Oversee integrations between DC Track and PowerIQ and maintain version updates SSL certs SSO configurations and environment migrations.
- Validate updates to DCIM inventory following every install move decom migration or equipment removal.
5. ServiceNow Workflow Ownership
- Manage RITM/CHG tickets for installs decoms network requests physical access smarthands activities and logistics.
- Ensure required documentation (port matrices rack elevations BOMs work instructions) is attached and accurate.
- Validate closure of tasks and alignment across teams (Networking Capacity Planner Smarthands Colo Ops).
- Improve workflow standardization templates and audit consistency.
6. Vendor Management & Procurement Support
- Act as primary operational interface with colocation vendors (Equinix NTT CyrusOne) logistics partners smarthands providers OEM field teams (Dell HPE) and integrators (Computacenter IES).
- Track cabinet deliveries circuit installs PDU sourcing cage readiness and vendor SLA adherence.
- Provide detailed scope inputs for SOWs POs change orders and project quotes.
- Participate in supplier onboarding discussions and security exhibit reviews with legal and procurement teams.
- Identify delays or discrepancies (pricing differences dormant orders shipment delays) and drive escalation paths.
7. Deployment Migration & Decommissioning Activities
- Plan and supervise install rack & stack cabling labeling network uplinks power connectivity and configuration readiness.
- Coordinate inbound shipments receiving and storage tracking.
- Lead decom cycles: identify equipment ready for unrack document serials update DCIM coordinate outbound tickets and align with procurement for resale/disposal.
8. Infrastructure Program Management
- Support major initiatives (HPC expansions AI Factory deployments SAP/HANA clusters power reduction projects site migrations).
- Orchestrate crossfunctional working sessions recurring project calls and vendor/partner technical alignment.
- Build and maintain project documentation timelines dependencies and risk mitigation strategies.
- Communicate status and blockers to leadership engineering teams and vendor PMs.
9. Logistics & Shipment Management
- Handle inbound/outbound shipment tickets in Equinix Portal for all racks and equipment >60 lbs.
- Ensure proper customs inbound approvals delivery scheduling and transport coordination.
- Track shipment progress and ensure onsite teams are prepared for receiving staging and installation.
10. Compliance Audit & Documentation
- Maintain documentation for access records DCIM audits cabinet elevations power chain diagrams network connectivity maps and physical inventory.
- Ensure alignment with InfoSec corporate risk and audit requirements (PCIDSS SOC2 internal DC governance).
- Coordinate with legal on contract interpretation LI/IR notifications and incident response requirements for colos.
QualificationsRequired Qualifications
- 7 years of experience in data center operations colocation management or infrastructure engineering.
- Strong knowledge of power systems (3phase PDUs circuit provisioning) cooling concepts structured cabling and physical infrastructure.
- Handson experience with DCIM tools (Sunbird DC Track / PowerIQ strongly preferred).
- Expertise with rack elevations capacity planning and multirack deployments.
- Strong ServiceNow experience (RITM/CHG workflows CMDB updates access management).
- Experience managing vendors SOWs installations migrations and operational escalations.
- Familiarity with enterprise hardware: Dell HPE Arista Cisco UCS storage arrays HPC clusters GPU servers.
- Proven ability to coordinate across global teams in a program/project management capacity.
- Excellent communication and documentation skills.
Preferred Qualifications
- Experience with Equinix Portal workflows and physical access processes.
- Prior work supporting HPC environments AI Factory workloads or highdensity compute deployments.
- Understanding of network topologies fabrics uplinks and cable management best practices.
- Knowledge of asset lifecycle management procurement processes and vendor contracting.
- Certifications: DCT BICSI CDCP CDCS or related data center certifications.
Key Competencies
- Operational leadership
- Technical expertise in physical infrastructure
- Vendor & stakeholder management
- Capacity planning & analysis
- Process optimization
- Documentation discipline
- Multitasking across complex global environments
Due to compliance with U.S. export control laws and regulations candidate must be a U.S. person which is defined as a U.S. citizen a U.S. permanent resident or have protected status in the U.S. under asylum or refugee status.
Benefits Language:
In addition to a competitive salary leading-edge work and developing solutions side-by-side with dedicated experts in their fields Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical Dental Vision and Life Insurance; Short-Term and Long-Term Disability; 401(k) match Flexible Spending Accounts Health Savings Accounts EAP and Educational Assistance; Parental Leave Paid Time Off (for vacation personal business sick time and parental leave) and 12 Paid Holidays. For more information visit: Benefits at Honeywell
Posting Timeline Language:
The application period for the job is estimated to be 40 days from the job posting date; however this may be shortened or extended depending on business needs and the availability of qualified candidates.
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