Responsibilities
Answer high-volume incoming calls in a professional and courteous manner.
Schedule reschedule and confirm patient appointments.
Route calls and messages to appropriate clinical or administrative staff.
Provide general clinic information directions and appointment instructions.
Verify patient demographics and insurance information during calls.
Document messages accurately in the electronic medical record (EMR).
Maintain patient confidentiality and comply with HIPAA standards.
Support front desk and clinic operations as needed.
Requirements
High school diploma or equivalent.
Previous phone receptionist call center or medical office experience preferred.
Strong verbal communication and professional phone etiquette.
Ability to handle high call volume and multitask efficiently.
Basic computer skills and experience with scheduling systems or EMR.
Knowledge of patient confidentiality and HIPAA standards.
$11-$14 DOE
To apply send resume to
LKJ is an equal opportunity employer
#LKJCC
Required Experience:
Junior IC
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