Program Assistant Phone Coach
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Job Location:
Minneapolis, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Our Company
SpringPath Mental Health Services
Overview
The Program Assistant works as part of an Assertive Community Team that provides care and treatment for clients that are experiencing significant mental health/psychiatric symptoms who are demonstrating significant functional impairments and who may have co-occurring chemical dependency. The Program Assistant is viewed as a primary agent of hope and change and is required to work in full partnership with the client in their recovery process. The Program Assistant has a two-focused level of responsibility: first for the care welfare treatment and safety of the clients as individuals and secondly for the facilitation of a work and a treatment culture that promotes teamwork professionalism cultural competency and adherence to best practice principles and interventions.
Responsibilities
Assisting the ACT team with:
triaging scheduling needs
crisis assessment
planning and triage
coordination of care with team members and outside providers
managing the daily schedule; including the scheduling and appointment management for the psychiatric providers
assisting the team with resource acquisition and management of ongoing resource needs
providing phone support to people served
The Program Assistant plays a significant role in the daily operations of the ACT team.
This person may also be assisting with making referrals completing quality assurance activities tracking outcomes data entry and tracking paperwork assignments.
Qualifications
High school diploma or GED (required)
21 years of age or older (required)
License which may be required based on education and standards determined by educational/degree guidelines.
All Practitioners are supported in gaining certification as a Certified Psychiatric Rehabilitation Practitioner.
The agency encourages staff to seek license at the highest standard permitted by their education and experience.
About our Line of Business
Salary Range
Required Experience:
Junior IC
Key Skills
- Campaigns
- Data Entry
- Christmas Temporary
- Advocacy
- Control Engineering
About Company
Welcome to SpringHealth Behavioral Health & Integrated Care where we assist those we serve in reaching their highest level of independence.
