Digital Engagement & Experience Marketing Manager

About Telstra Health

Every day our people stand behind the doctors nurses carers and specialists who make a difference and the managers administrators and support teams who keep care moving.

Guided by our pursuit to realise a connected and improved digital health experience for all we are driven by a bold ambition to transform how health aged and social care is delivered. Through connected and smart digital solutions and services that enable safe secure and highquality care we remain relentlessly focused on enhancing the experience of clinicians and the people they care forultimately shaping a healthier future.

From the eRx Script Exchange through to the delivery of national social services programs such as 1800Respect and the National Cancer Screening Registry Telstra Health is trusted globally to supply providers and health systems with connected and intelligent digital solutions and services that enable safe & secure high-quality care.

Why this role matters

With a bold 2030 ambition ahead our Sales Marketing and Communications team is central to accelerating Telstra Healths growth and deepening customer loyalty. This team is redefining how we connect with customersmodernising our digital approach and placing customer experience at the heart of everything we do.

The Digital Engagement and Experience Marketing Manager is critical tothis transformation sitting at the heart of ourdigital uplift program. You willshape and deliver our digital and Martech strategyturning insight data and technology into meaningful high-impact customer experiences.

Blending strategic vision with hands-on execution youll drive real change: elevating engagement across channels unlocking the power of our platforms and setting new standards for how Telstra Health engages global audiences. This is a rare opportunity to influence at scale build for the future and leave a lasting mark on how healthcare technology connects with the world.

What will I be delivering

• Lead the design and delivery of an integrated MarTech ecosystem that enables connected customer experiences and stronger ROI.
• Evolve the marketing technology stack to improve targeting insight and scalable growth.
• Establish governance and operating models that drive adoption reduce risk and maximise technology investment.
• Drivedigital and data strategy that supports the delivery ofmeasurable commercial outcomes across acquisition engagement and retention.
• Lead the go-to-market digital roadmap aligning brand CX and communications for consistent impact.
• A simplified and optimised digital landscape including platform consolidation SEO performance and Salesforce Marketing Cloud.

About you:

The ideal candidate brings a rare blend of expertise across marketing technology transformation data-driven digital marketing engagement and customer experience optimisation.

You have strong experience ideallygained bothin-house andwithin leading agencies with a proven track record defining and guiding technology ecosystem strategy for large-scale digital and MarTech transformations. Highly regarded for your ability to design architect and optimise complex marketing technology ecosystems you can assess current state and define a clear unified target architecture.

You have led major digital re-platforming or website consolidation programs end-to-end and are a trusted advisor to senior stakeholders translating technical decisions into stronger digital performance customer engagement and commercial outcomes.

You bring hands-on experience designing and integrating MarTech stacks building unified customer or marketing data foundations and executing campaigns using Salesforce CRM and Salesforce Marketing Cloud Account Engagement alongside a strong understanding of enterprise SEO through platform change.

Why join Telstra Health:

Those who thrive at Telstra Health embrace change move fast and see ambiguity as opportunity. Our entrepreneurial purpose-led culture means youll help shape whats nextwhile making a real difference tackling some of the biggest challenges in digital health care.

And itdoesntstop there

• Avenues for growth and stepping into other roles.
• 30% discount on Telstra services including home broadband and post-paid mobiles.
• Free 24/7 professional and confidential support for you and your familythrough EAP
• Employee rewards program that includes discounts on shopping gym memberships movie tickets health insurance and more

• Multiple leave options including16 weeks gender-equal paid parentalfamilyand domestic violence leave cultural volunteer study leave as well as theoptiontopurchaseadditionalleave.

We are passionate about creating an environmentthatsinclusive and supportive. We encourage Aboriginal and Torres Strait Islander people individuals from all backgrounds including those caring for and living with disability to apply. Even if youdontcheck every box above we encourage you to apply today orget in touch withus on

Applications will be assessed and shortlisted as they are received so apply today!

We are a Circle Back Initiative Employer. We commit to respond to every applicant and you will hear back from us soon.