Scrum Master

About the Project
Our client is modernizing how public services are delivered-making them simpler more efficient and more accessible in the digital age.

The clients Digital Design and Delivery team is the centre of excellence for modern digital delivery. This team partners with internal ministries and stakeholders to deliver high-quality digital services using:
Human-centred design
Agile delivery methods
Modern data and technology practices

Role Overview
The Scrum Master will work as part of cross-functional program review and product delivery teams led by Product Owners and supported by the digital delivery team. These teams collaborate across the full delivery lifecycle including:
User and field research
Backlog definition and refinement
Sprint planning execution and review

The Scrum Master is responsible for enabling effective agile delivery removing impediments mentoring teams and ensuring transparency collaboration and continuous improvement.

Key Responsibilities

Agile Leadership and Delivery
Lead and mentor cross-functional teams in agile principles practices and continuous improvement
Facilitate core agile ceremonies including sprint planning daily stand-ups sprint reviews and demos retrospectives and backlog refinement (plus ad hoc sessions as needed)
Coach teams on estimation sprint commitments dependency management and removing blockers
Support teams in meeting sprint goals and delivery commitments

Product Owner and Stakeholder Support
Act as an intermediary between Product Owners and delivery teams
Guide Product Owners on release planning roadmapping reporting and forecasting

Reporting and Metrics
Maintain and report delivery metrics using agile artifacts and tools such as sprint burndown and velocity charts product backlogs and sprint backlogs
Provide progress and quality updates to the client as required

Service Design Participation
Participate in digital service delivery activities such as user research usability testing and field research (as required)

Location and Work Arrangement
Primarily remote
Occasional in-person meetings in Edmonton with reasonable notice
Travel time and expenses to Edmonton are not reimbursed
Some travel within Alberta may be required for field research and user interviews
Travel arrangements for research may be provided by the client at no cost

The client reserves the right to adjust work arrangements with reasonable notice.

Qualifications

Must Have
Active Certified Scrum Master (CSM) certification
5 years of experience working in an agile development environment
4 years of experience facilitating agile ceremonies
2 years of experience coaching teams on agile methodologies

Nice to Have
Public sector experience (2 years)
Experience working with UX service design or design-led teams (2 years)
Experience with agile backlog management tools (2 years)
Experience planning work aligned to Product Owner priorities (2 years)
Experience delivering training via virtual tools such as Microsoft Teams
Strong understanding of software development processes and best practices (5 years)