Senior Systems Analyst (Operations) (Hybrid)

Job Title: Senior Systems Analyst (Operations) (Hybrid)
Duration: 2 Years
Location: Baltimore MD

Job Description:

The Client seeks Senior Systems Analysts (Operations) to provide services related to the efficient operation of ancillary systems.

Duties / Responsibilities:

• Install configure and manage Informatica Power Center. Assess the impact of upgrading Informatica and all its components (Informatica PowerCenter mappings workflows jobs and other ETL processes).
• Identify and troubleshoot system outages installation issues and application code errors running Java applications in AWS.
• Generate and install security certificates and PGP keys.
• Work with the Control-M tool or equivalent to create and schedule batches and to create calendars and daily schedules for critical batches.
• Restore Informatica Power Center services and manage users and governance controls.
• Configure maintain and troubleshoot RedHat JBoss Fuse Apache and Tomcat HTTP servers.
• Perform system troubleshooting by reading and deciphering app logs and system logs from Splunk.
• Configure deploy verify and troubleshoot SSL certificates.
• Read/understand/improve scripts related to the application batches and/or web services.
• Identify installation issues and application code errors running in JBoss/ Tomcat/ Informatica/ Control M.
• Provide options recommendations and additional actions related to resolving issues mitigating risks and resolving escalated items.
• Work with configuration management tool Jenkins to automate tasks such as code check-in software build.
• Manage monitor and configure the Splunk application monitoring tool.
• Support releases and adherence to change control standards.
• Perform scheduled maintenance activities such as patching performance tuning and backups.
• Execute daily batch scripts days evenings weekends and holidays as required.
• Perform capacity planning and scalability planning.
• Work with JIRA Service Desk to manage Incidents and Change Processes.
• Availability to work in rotation shifts mode.
• Adhere to all security change control and MHBE Project Management Office (PMO) policies processes and methodologies.

Note: The candidate must be flexible to work overtime as needed including weekends holidays and off-hours.

Minimum Qualifications:

• Bachelor s degree from an accredited college or university in Engineering Computer Science Information Systems Business or other related disciplines.

• A minimum of three (3) years performing day-to-day Informatica PowerCenter operations functions administration or troubleshooting tasks.
• A minimum of three (3) years of experience as a Batch Operator using Control-M or equivalent.
• A minimum of two (2) years of experience working in a PostgreSQL DB or equivalent environment.
• Experience working in the health insurance marketplace healthcare or health and human services domains.
• Demonstrable analytical experience and ability to work in a complex system environment.
• Demonstrable experience with application and batch integration.
• Familiarity with Database and SQL functions.
• Ability to troubleshoot system issues by collaborating with a team of system operations professionals.
• Ability to work in a multidisciplinary team and effectively communicate with different functions.

Preferred Qualifications:

• A minimum of five (5) years of experience supporting day-to-day operations functions of a complex enterprise system.
• A minimum of five (5) years of experience as a Batch Operator or equivalent supporting day-to-day configurations and operations of various batch jobs in a complex enterprise system.
• A minimum of three (3) years of experience in identifying and troubleshooting system outages installation issues and application code running JBoss/Tomcat applications in AWS.
• Experience demonstrating critical thinking providing options recommendations and additional actions relating to resolving issues mitigating risks and resolving escalated items in supporting a large or complex infrastructure/systems.
• Experience with operating configuring and troubleshooting Control-M or equivalent batch applications.
• Experience managing web-based systems hosted on the AWS platform.
• Working knowledge of Electronic Data Interchange (EDI) operations.
• Understand java runtime environment concepts such as heap memory thread dumps garbage collection etc.
• Experience working with the Project Management Office (PMO) processes policies and procedures.