Inside Sales Associate Cincinnati, OH

Cincinnati, OH - USA

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Description

Join2J Supply now proudly part ofRheem Air Distribution a global leader in Heating Ventilation and Air Conditioning (HVAC) innovation!

With over 60 years of trusted service2J Supplyhas built a strong network across Ohio Kentucky West Virginia and Indiana delivering top-quality HVAC products exceptional service and industry-leading training to residential contractors.

At 2J Supply we continue to operate with asmall-company feelbut with theresources and benefits of a large companycreating opportunities for growth and success for both our team and our customers. As part of the Rheem family were stronger than ever and committed to:

Excellence in Service
Building Relationships
Taking Ownership
Leading Responsibly

Step into an environment where innovation meets opportunity and where you can grow with a company that values both its employees and its customers!

We offer:

Competitive Pay Plus Incentive Plan
Comprehensive Health Dental Vision Life Insurance
Paid Time Off Paid Holidays
401K with Day 1 Fully Vested 6% company match!

Our Inside Sales Associate plays a key role in supporting customers by processing orders and quotes for equipment parts and supplies. They build and maintain strong relationships with contractors dealers and buyers while providing expert product recommendations. This role works closely with our outside sales team and branch staff to drive sales growth.

Responsibilities

Effectively interacts with customers by discovering their true intent and combines functional and HVAC product knowledge to navigate them to relevant products and services and solving customer problems.
Proactively call on assigned accounts to promote sales programs and marketing initiatives while also probing for opportunities or threats to our business.
Resolves complex pricing situations encountered during customer interactions using current sales policies and pricing objection handling.
Supports the order placement process through our ERP and executing quotes check availability lead times order entry order management order status shipping and delivery status backorders warranty needs and reporting activities.
Acts as a liaison with customers and multiple departments.
Adds value by effectively presenting and communicating live or virtually the 2J service capabilities to build customer relationships loyalty and retention.
Works with a Continuous Improvement mindset and contributes to system/process enhancements.
Analyze reports and sales data looking for additional opportunities within current customers
Use CRM tool to track opportunities and add customer follow up notes.
Attend training sessions on products and services to grow in industry knowledge to best support the customer

Qualifications

2-3 years related industry experience and/or equivalent field work experience
High School diploma or higher
Demonstrated knowledge of the HVAC industry including suppliers products technical terminology and applications.
Ability to communicate information and ideas effectively with customers over telephone text email and in person
Good listener with the ability to assess customer need
Goal driven; action oriented self-motivated
Able to deal with a variety of people and situations in a positive and open-minded manner
Well organized and represent the company in a professional manner
Ability to work and support a team-based environment
Proficient with EAP CRM and Microsoft Office Suite.

We are an equal opportunity employer. Employment is contingent upon completion of a successful background check drug screen and Motor Vehicle Report.

Required Experience:

DescriptionJoin2J Supply now proudly part ofRheem Air Distribution a global leader in Heating Ventilation and Air Conditioning (HVAC) innovation!With over 60 years of trusted service2J Supplyhas built a strong network across Ohio Kentucky West Virginia and Indiana delivering top-quality HVAC product...

Description

Join2J Supply now proudly part ofRheem Air Distribution a global leader in Heating Ventilation and Air Conditioning (HVAC) innovation!

Excellence in Service
Building Relationships
Taking Ownership
Leading Responsibly

Step into an environment where innovation meets opportunity and where you can grow with a company that values both its employees and its customers!

We offer:

Competitive Pay Plus Incentive Plan
Comprehensive Health Dental Vision Life Insurance
Paid Time Off Paid Holidays
401K with Day 1 Fully Vested 6% company match!

Responsibilities

Effectively interacts with customers by discovering their true intent and combines functional and HVAC product knowledge to navigate them to relevant products and services and solving customer problems.
Proactively call on assigned accounts to promote sales programs and marketing initiatives while also probing for opportunities or threats to our business.
Resolves complex pricing situations encountered during customer interactions using current sales policies and pricing objection handling.
Supports the order placement process through our ERP and executing quotes check availability lead times order entry order management order status shipping and delivery status backorders warranty needs and reporting activities.
Acts as a liaison with customers and multiple departments.
Adds value by effectively presenting and communicating live or virtually the 2J service capabilities to build customer relationships loyalty and retention.
Works with a Continuous Improvement mindset and contributes to system/process enhancements.
Analyze reports and sales data looking for additional opportunities within current customers
Use CRM tool to track opportunities and add customer follow up notes.
Attend training sessions on products and services to grow in industry knowledge to best support the customer

Qualifications

2-3 years related industry experience and/or equivalent field work experience
High School diploma or higher
Demonstrated knowledge of the HVAC industry including suppliers products technical terminology and applications.
Ability to communicate information and ideas effectively with customers over telephone text email and in person
Good listener with the ability to assess customer need
Goal driven; action oriented self-motivated
Able to deal with a variety of people and situations in a positive and open-minded manner
Well organized and represent the company in a professional manner
Ability to work and support a team-based environment
Proficient with EAP CRM and Microsoft Office Suite.

We are an equal opportunity employer. Employment is contingent upon completion of a successful background check drug screen and Motor Vehicle Report.

Required Experience:

Key Skills

Instrument
Business Consultancy
Cosmetology
Elevator Maintenance
AC Maintenance
Marine Services

Apply Now

About Company

Rheem

At Rheem, we engineer products for life. For home life. For work life. For the life of the planet we all share. Backed by over 100 years of expertise, we’re passionate about product innovation and boldly committed to sustainability. Our full line of global air and water solutions deli ... View more

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