Account Manager Martindale-Avvo
At Martindale-Avvo were more than just a company were a team of forward-thinkers creatives and industry experts passionate about transforming the legal marketing landscape. As a leading provider of legal marketing solutions we empower attorneys to showcase their firms and connect with clients at their point of need. With decades of industry leadership behind us we foster a culture rooted in collaboration integrity growth and continuous learning.
When you join Martindale-Avvo you become part of a diverse high-performing community united by a shared commitment to excellence and innovation.
About the Role
Martindale-Avvo is seeking a driven self-starting Account Manager who is competitive confident and consultative. This role is responsible for managing growing and retaining an existing book of business while delivering exceptional client service. Account Managers act as trusted advisors to law firm clients helping them maximize the value of their digital marketing investments while driving revenue growth and minimizing churn.
This is a sales-focused base commission role with significant opportunity to expand your account list and earnings.
What Youll Do
Manage an assigned book of business (approximately 300400 accounts) serving as the primary point of contact for clients.
Identify pitch negotiate and close upsell and renewal opportunities across Martindale-Avvo products and services.
Meet or exceed monthly revenue upsell and churn-reduction targets.
Proactively handle and save customer cancellation inquiries through consultative problem-solving.
Onboard and manage new customer accounts as assigned.
Provide strategic data-driven marketing recommendations to help clients optimize their profiles advertising and overall digital presence.
Analyze performance metrics historical trends and reports to recommend growth opportunities and improve customer outcomes.
Build and maintain long-term high-level client relationships rooted in trust and value.
Maintain high activity levels and accurate sales forecasts using Salesforce and internal tools.
Develop deep expertise in Martindale-Avvo products online marketing trends and competitive offerings to confidently address objections and position solutions.
Deliver a consistently high level of professionalism while complying with all company policies and ethical sales standards.
What You Bring
Bachelors degree or equivalent work experience.
2 years of successful B2B sales experience in a solutions-oriented environment; digital marketing experience is a plus.
Strong consultative selling negotiation and closing skills (phone sales experience preferred).
Excellent written and verbal communication and presentation skills.
Tech-savvy with experience using Salesforce Google Workspace and other business tools.
Proven ability to build customer loyalty and long-term relationships.
Exceptional organizational time-management and attention-to-detail skills.
A positive competitive mindset with a strong work ethic and desire to succeed.
Compensation & Benefits
This role starts at a base of $50000 plus commission
3 weeks of paid vacation sick time and paid holidays
Medical dental and vision coverage. Life insurance
401(k) with company match
Commuter benefits where applicable (including an ORCA card for Seattle employees)
Voluntary benefits including pet home and auto insurance
Accessible transparent leadership and employee recognition programs
Casual dress code
The Seattle office is dog-friendly and offers free snacks
Martindale-Avvo is an Internet Brands Company
About Internet Brands:
In addition to our awesome culture we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical dental and vision coverage flexible spending accounts (FSA) for medical and dependent care short-term and long-term disability insurance and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match paid time off (PTO) paid holidays commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching addition employees can take advantage of voluntary benefits such as home auto and pet insurance and discounted legal and financial services. For more details feel free to inquire during the interview process.
Internet Brands headquartered in El Segundo Calif is a fully integrated online media and software services company focused on four high-value vertical categories: Health Automotive Legal and Home/Travel. The companys properties and platforms include the WebMD Medscape and Henry Schein ONE networks which are the global leaders in their markets; Nolo Avvo and Martindale which form the largest consumer information provider in the legal market; and CarsDirect Fodors Travel and many others which are leaders in their key vertical markets. Internet Brands award-winning consumer websites lead their categories and serve more than 250 million monthly visitors while a full range of web presence offerings has established deep long-term relationships with SMB and enterprise clients. The companys powerful proprietary operating platform provides the flexibility and scalability to fuel the companys continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.
Internet Brands and its wholly-owned affiliates are an equal opportunity employer.
Required Experience:
Manager
Internet Brands is an online media and technology company that serves businesses and consumers in four major categories: Automotive, Health, Legal, and Home/Travel. Our fully integrated approach combines leading web solutions for businesses with media websites for consumers. IB's a ... View more