Facilities Manager (Multi Site Operations)
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Job Location:
Salary:
Experience Required:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
At Boomerang we believe great spaces create great work. Were looking for a handson peoplefocused Facilities Manager to lead the operations of multiple sites while managing a team consisting of an office manager administrator security housekeeping and maintenance teams.
Were looking for someone who understands the high-growth BPO environment and the part that exceptional world class facilities plays in creating an engaging work environment.
If you love keeping things running smoothly improving environments and leading people with heart and clarity this ones for you.
Key Responsibilities
Youll be the operational heartbeat behind our buildings projects and people ensuring every site runs safely efficiently and brilliantly.
Your days will include:
- Leading the facilities and project workstream across several locations.
- Scoping planning and delivering projects from start to finish.
- Working closely with trusted suppliers and contractors.
- Managing project plans timelines budgets and milestone tracking.
- Keeping all facilities documentation layouts and site records auditready.
- Overseeing daily facilities operations and building maintenance schedules.
- Ensuring Health & Safety and compliance standards are met across all sites.
- Monitoring quality assurance service standards and contractor performance.
- Leading and developing a multidisciplinary team (office admin cleaning maintenance).
- Providing clear weekly progress updates and monthly reports to the Executive team.
- Responding to critical maintenance issues when needed (including occasional standby).
If it involves our buildings our people or our operational future youll be at the center of it.
Requirements
Skills and Competencies
Youre organised proactive and thrive in environments where every day brings something new.
Wed love to meet you if you have:
- Strong experience in a facilities environment (multisite experience is ideal)
- Proven supplier and contractor management skills
- Solid project management experience from planning to delivery
- Experience in highpressure fastmoving operational environments
- Excellent communication skills with stakeholders at every level
- Confidence using MS Word Excel & PowerPoint
- High attention to detail and a commitment to highquality work
- Health & Safety experience (advantageous)
- Experience in Facilities Building or Operations Infrastructure Management (essential)
- 3-5 years management experience in a Facilities Manager role.
- Experience in planning project execution quality assurance & contract management
- Own vehicle and valid drivers license (essential)
Benefits
Why Youll Love Working Here
This role isnt just about managing buildings; its about creating spaces where people thrive.
Youll enjoy:
A dynamic growing business
Real ownership and autonomy
A supportive team and culture
The chance to create impactful change across multiple sites
Salary: Market Related
If youre ready to make your mark and grow with a company that values people purpose and excellence wed love to hear from you.
Required Skills:
Required Qualifications Experience: 3 years of experience in workforce management within a call centre/contact centre environment. Tools: Proficient in WFM systems (e.g. Aspect NICE IEX Verint Tyme Shift Calabrio) and advanced Excel skills. Skills: Strong analytical mathematical and data interpretation skills. Communication: Excellent verbal and written communication skills for reporting to senior leadership. Preferred Skills Knowledge of Call Centre management best practices Strong Functional analytical skills (budgeting costing etc.) Strong Forecasting ability (including Chat and Text) Process analytical skills in a call centre environment Ability to create well organized accurate and concise material and work documentation for organizational use. Strong knowledge of Microsoft applications including Outlook Excel and Access with the ability to create and maintain data bases. Strong hands-on knowledge of work force management tools and the ability to maintain them Knowledge of Word and PowerPoint and the ability to use them to present to both internal and external Qualifications 3 to 5 years of experience in workforce management experience in a Call Centre Operations environment.
Company Industry
IT Services and IT Consulting
Key Skills
- Computer Skills
- Management Experience
- Facilities Management
- HVAC
- CMMS
- Ammonia Refrigeration
- HVAC/R
- Maintenance Management
- OSHA
- Maintenance
- Budgeting
- Supervising Experience
