Customer Success Executive

Chennai - India

Monthly Salary: Not Disclosed

Experience Required: 1-3years

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

We are hiring a Customer Success Executive for a Learning & Development Company to manage client relationships ensure smooth program delivery and drive customer satisfaction and retention.

Key Responsibilities:

Act as the primary point of contact for assigned clients
Onboard new clients and explain training programs
Coordinate with trainers internal teams & clients
Track program progress and client engagement
Handle client queries feedback & escalations
Ensure high customer satisfaction and renewals
Maintain CRM data and client reports

Requirements

Strong communication & relationship management skills

Customer success / client servicing experience

Knowledge of L&D training or EdTech preferred

CRM handling & basic reporting skills

Problem-solving & coordination abilities

Preferred Qualifications:

Any graduate / MBA preferred
Experience in corporate training EdTech or SaaS is an advantage

Benefits

#CustomerSuccess #ClientSuccess #EdTechJobs #LDJobs #HiringNow #Keyaccount #Customerrelationship #CRM

Required Skills:

Strong communication & relationship management skills Customer success / client servicing experience Knowledge of L&D training or EdTech preferred CRM handling & basic reporting skills Problem-solving & coordination abilities Preferred Qualifications: Any graduate / MBA preferred Experience in corporate training EdTech or SaaS is an advantage

We are hiring a Customer Success Executive for a Learning & Development Company to manage client relationships ensure smooth program delivery and drive customer satisfaction and retention.Key Responsibilities:Act as the primary point of contact for assigned clientsOnboard new clients and explain tra...