Senior Director, Engineering and Quality
Share
Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Be Part of Our Next Chapter
For over almost 60 years our solutions have enabled impactful connections between some of the worlds leading brands and their customers. And while weve already done a lot of work were proud of were just getting started!
Coates Group has the values of a family-owned business and the innovative spirit of a start-up both which fuel our purpose Creating Connections. Empowering Partnerships. Always Evolving. Through hard work dedication and creativity weve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are curious charismatic authentic and we value and leverage the diversity of our crew. We are imaginers kindness enthusiasts experts creators thinkers challengers collaborators and over-achievers. And together as a Crew we are revolutionizing the way the worlds leading brands leverage technology to drive the best customer experiences.
The Senior Director Engineering & Quality leads engineering and quality outcomes to deliver the product roadmap through scalable reliable and cost-effective technology. This role provides strategic technical leadership manages Engineering and Quality Directors and partners closely with Product Delivery and Account teams to drive operational excellence modern engineering practices automation and sustained product quality.
Individual Accountabilities
- Engineering Delivery & Execution: Own engineering outcomes that enable the product roadmap ensuring predictable delivery and high-quality deployments in partnership with Product and Delivery.
- Technical Direction & Architecture: Set the technical direction for the business unit ensuring scalable resilient architecture and sustainable platform evolution.
- Quality Strategy and Governance: Own the quality strategy quality management systems and continuous improvement frameworks including the vision to drive continued automation.
- Service Health & Operational Performance: Be accountable for platform stability performance and availability across production and pre-production environments.
- Technical Debt & Modernisation: Ensure technical debt is visible prioritised and actively reduced through refactoring and modernisation initiatives.
- Engineering Efficiency: Improve productivity through streamlined practices and tooling automation and effective code management practices.
- People Capability & Cross-Functional Leadership: Lead mentor and develop Engineering and Quality leaders build required capability and drive alignment across Product Delivery Operations Support and Account Management.
- Risk & Quality Management: Proactively identify and mitigate engineering and quality risks ensuring delivery quality meets or exceeds customer expectations.
Qualifications and Experience
- 10 years in software engineering and/or quality with 5 years in technical leadership and experience leading both engineering and quality functions
- Bachelors Degrees in Engineering Computer science or related fields
- Proven experience delivering enterprise-scale software platforms ideally including content services or digital experience solutions
- Strong background with both cloud-native architectures (AWS preferred) and distributed systems (Linux-based environments preferred)
- Demonstrated accountability for engineering execution quality outcomes and quality governance
- Deep understanding of modern software delivery practices (Agile Lean DevOps CI/CD etc.)
- Experience establishing engineering frameworks standards and practices across distributed teams
- Experience defining and scaling quality management strategies including automation and shift-left practices
- Demonstrated success managing engineering teams supporting SaaS or digital experience platforms
- Proven track record of launching successful products platforms and/or client-facing service offerings
About Coates
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.
Together we are creators allowing us to make our purpose a reality to create immersive brand experiences for everyone.
Join a Crew that Cares
Be part of a global team of talented ambitious creative people that value integrity individuality and inclusivity. (Ask us about our Equality Empowerment Initiatives).
The benefits include an annual market competitive bonus program and our Thrive Program which includes a suite of flexible work options because were strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions) a Global Wellness paid day off to recharge as well as a Give Back Day to allow our Crew an opportunity to make an impact in the community.
Be inspired To Be More
We skip the red tape and aim to always stay nimble. Were proud of where weve been and are energized by where were going. We encourage ideas and perspectives because we know the more we have the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what weve accomplished but know the best is yet to come.
Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race color creed national or ethnic origin gender religion disability age political affiliation or belief disabled veteran veteran of the Vietnam Era or citizenship status (except in those special circumstances permitted or mandated by law).
Fraud Alert: Employment Scam Advisory
It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation such as.
We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants.
Please be advised of the following:
- Wedo not contact employment candidates via email to solicit personal or financial information
- All applications for employment must be submitted through our official website directly through our LinkedIn profile:Coates Group
- All emails from us will come from our official domain which or via our Applicant - Tracking System (ATS) email address which is no-replyat
If you receive any suspicious communications purporting to be from Coates we urge you not to respond do not click any links and do not provide any personal safety and trust are of the utmost importance to us. Thank you for your vigilance.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Exec
Key Skills
- Go
- Lean
- Management Experience
- React
- Node.js
- Operations Management
- Project Management
- Research & Development
- Software Development
- Team Management
- GraphQL
- Leadership Experience
About Company
We deliver end-to-end digital merchandising solutions that drive engaging customer journeys and business ROI for companies worldwide. Connect with us today.
