Position Snapshot
Contract: 9-month fixed-term contract
Location: Bilbao Spain
Work setup: First 4.5 months and a half on-site after that possibility of Hybrid (3 days on site 2 days remote)
Reporting to the Customers Service Manager in this role you will work with other departments and suppliers to effectively prioritize and expedite orders through to production release and with the Quality team to resolve and investigate customer quality complaints ensuring customer expectations are managed through to resolution.
You will identify and resolve production queries with customers and ensure that their requirements are correctly interpreted and fully understood liaise and use negotiation skills with both customers and internal departments regarding delivery or special requirements diligently and accurately carry out contract reviews of customer orders.
Key Responsabilities:
- Manage shipping activities endtoend ensuring accurate paperwork compliance and smooth logistics with both internal and external customers.
- Monitor and maintain inventory levels through regular stock counts aligning with KPIs and supporting operational continuity.
- Ensure compliance with ISO 9000 Health & Safety and Environmental standards and support investigations of minor incidents or NCRs.
- Evaluate and support thirdparty suppliers and logistics partners to ensure service quality and continuous improvement.
- Lead daily team activities anticipate bottlenecks resolve operational issues and escalate risks to production when necessary.
- Contribute to continuous improvement using RCCM and A3 methodologies.
Qualifications :
- Strong administrative and organisational skills with excellent communication abilities at all levels.
- Confident working with customers suppliers and auditors in a matrix environment.
- Proactive problemsolver with the ability to work collaboratively as part of a team.
- Comfortable balancing varied tasks in a fastmoving operational setting.
- Desirable Experience with Microsoft Dynamics AX / 365.
Additional Information :
Remote Work :
No
Employment Type :
Full-time
Position SnapshotContract: 9-month fixed-term contractLocation: Bilbao SpainWork setup: First 4.5 months and a half on-site after that possibility of Hybrid (3 days on site 2 days remote) Reporting to the Customers Service Manager in this role you will work with other departments and suppliers to ef...
Position Snapshot
Contract: 9-month fixed-term contract
Location: Bilbao Spain
Work setup: First 4.5 months and a half on-site after that possibility of Hybrid (3 days on site 2 days remote)
Reporting to the Customers Service Manager in this role you will work with other departments and suppliers to effectively prioritize and expedite orders through to production release and with the Quality team to resolve and investigate customer quality complaints ensuring customer expectations are managed through to resolution.
You will identify and resolve production queries with customers and ensure that their requirements are correctly interpreted and fully understood liaise and use negotiation skills with both customers and internal departments regarding delivery or special requirements diligently and accurately carry out contract reviews of customer orders.
Key Responsabilities:
- Manage shipping activities endtoend ensuring accurate paperwork compliance and smooth logistics with both internal and external customers.
- Monitor and maintain inventory levels through regular stock counts aligning with KPIs and supporting operational continuity.
- Ensure compliance with ISO 9000 Health & Safety and Environmental standards and support investigations of minor incidents or NCRs.
- Evaluate and support thirdparty suppliers and logistics partners to ensure service quality and continuous improvement.
- Lead daily team activities anticipate bottlenecks resolve operational issues and escalate risks to production when necessary.
- Contribute to continuous improvement using RCCM and A3 methodologies.
Qualifications :
- Strong administrative and organisational skills with excellent communication abilities at all levels.
- Confident working with customers suppliers and auditors in a matrix environment.
- Proactive problemsolver with the ability to work collaboratively as part of a team.
- Comfortable balancing varied tasks in a fastmoving operational setting.
- Desirable Experience with Microsoft Dynamics AX / 365.
Additional Information :
Remote Work :
No
Employment Type :
Full-time
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