Summary
The Corporate Collections Specialist is responsible for direct contact with customers to facilitate payment on outstanding invoices.
Details
Work with commercial customers to identify and resolve outstanding issues on billed invoices.
Develop professional and productive relationships with customers to help identify and resolve root causes for payment delays
Assess risk on upcoming requests for business and assist in determining appropriate status for ongoing business accounts.
Notate detailed collection efforts into AR system.
Initiate calls on past due accounts from assigned account list coupled with strategic goals.
Research discrepancies and provide resolution when additional help is required.
Collaborate with local branches on accounts receivable related issues as required.
Record and report billing discrepancies or disputes.
Reprint invoice copies and statements as needed.
Other duties as assigned.
Required Education Experience
High School Diploma preferably with accounting courses.
Two years of experience in accounts receivable and or accounting experience.
One year of prior commercial collections experience.
Skills and Abilities
Excellent verbal and interpersonal skills
Detail oriented
Knowledge and basic proficiency monitoring and maintaining commercial customer accounts.
Ability to work independently and consistently meet deadlines.
Ability to handle confidential or sensitive information with discretion.
Microsoft Office: Excel and Word and or Access would be a plus.
Intermediate math skills.
Experience with Davisware Global Edge is a plus.
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qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.
Required Experience:
IC
From installs and commercial kitchen equipment repair to manufacturer-recommended maintenance, Whaley Foodservice keeps your equipment running better, and longer. We’re in it for the long haul.