Are you looking to join a team that is dynamic energetic outgoing and organized PhysMed Center for Physical Medicine is the right place for you! We are looking to add a Case Management Lead to our team that has high energy a professional attitude and a desire to learn in the healthcare industry. This position is trainable although previous medical/customer service experience is preferred.
Benefits
Medical dental and vision insurance
Short Term Disability
Life Insurance
Paid Time Off
Sick Time
401K
Responsibilities
- Answering incoming patient calls.
- Completing all new patient admissions and entering it digitally.
- Verifying relevant medical history for each patient.
- Scheduling appointments for new patients specialist consultations tests and procedures.
- Answering and following up with phone and email inquiries.
- Sending and requesting Medical records.
- Addressing any patient complaints or concerns.
- Performing clerical work such as filing copying or faxing.
- Complying with the regulations and policies of the facility.
- Other duties as assigned
Qualifications
- Ability to follow verbal instructions
- Critical thinking and good interpersonal skills
- Basic working knowledge of commonly used computer application and office equipment
- Legal Firm knowledge a plus
- Team leader a plus
- Relationship building a plus
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws
Are you looking to join a team that is dynamic energetic outgoing and organized PhysMed Center for Physical Medicine is the right place for you! We are looking to add a Case Management Lead to our team that has high energy a professional attitude and a desire to learn in the healthcare industry. Thi...
Are you looking to join a team that is dynamic energetic outgoing and organized PhysMed Center for Physical Medicine is the right place for you! We are looking to add a Case Management Lead to our team that has high energy a professional attitude and a desire to learn in the healthcare industry. This position is trainable although previous medical/customer service experience is preferred.
Benefits
Medical dental and vision insurance
Short Term Disability
Life Insurance
Paid Time Off
Sick Time
401K
Responsibilities
- Answering incoming patient calls.
- Completing all new patient admissions and entering it digitally.
- Verifying relevant medical history for each patient.
- Scheduling appointments for new patients specialist consultations tests and procedures.
- Answering and following up with phone and email inquiries.
- Sending and requesting Medical records.
- Addressing any patient complaints or concerns.
- Performing clerical work such as filing copying or faxing.
- Complying with the regulations and policies of the facility.
- Other duties as assigned
Qualifications
- Ability to follow verbal instructions
- Critical thinking and good interpersonal skills
- Basic working knowledge of commonly used computer application and office equipment
- Legal Firm knowledge a plus
- Team leader a plus
- Relationship building a plus
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws
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