People Service Specialist with Italian
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
About us:
Meet Ricoh Business Services (RBS) a shared service center where people are at the heart of our business and shape our culture: a diverse inclusive and supportive environment where employees are valued respected and motivated. Founded in 2017 RBS in Gdańsk provides business and administrative support to multiple Ricoh companies across the EMEA region.
What makes us a great place to work We foster a positive atmosphere where collaboration and personal development are encouraged. We also provide opportunities to engage in community and environmental initiatives reflecting our strong commitment to social responsibility. When our employees love what they do they unlock growth spark energy and deliver meaningful results.
RBS is part of Ricoh a Japanese company founded in 1936 renowned for its printers modern office equipment and digital solutions. We create technologies and services that support modern office environments empowering companies and individuals inspiring innovation enhancing sustainability and driving business growth.
Tasks
We are searching for a:
People Service Specialist
The People Service Specialist administers the processes and executes administrative tasks required to support the employee lifecycle activities and respond to HR queries. This role contributes to a People Services operation which creates an outstanding employee experience.
Main responsibilities are:
- Managing employee documentation including employee records contracts and leave processes ensuring accuracy and compliance
- Acting as the primary point of contact for HR-related inquiries via phone chat and case management tools; identifying issues and delivering effective solutions for employees and managers
- Supporting the HR function and business lines by handling day-to-day HR requests and questions from employees and people managers
- Providing operational support in the management and maintenance of HR systems ensuring data quality and process efficiency
- Measuring analyzing and reporting HR service data to identify areas for improvement and support solution recommendations
- Supporting onboarding policies processes and learning material creation ensuring a smooth and positive employee experience from day one
Requirements
What we are looking for in you:
- English and Italian language proficiency at the C1C2 level.
- Experience working in an HR team
- Solid understanding of HR processes and operations.
- Experience with ticketing systems is considered an asset.
- Strong and effective communication skills are essential for success in this role.
Benefits
We offer benefits such as:
- Standard benefit package (Multisport Luxmed private life insurance benefits cafeteria)
- Work in a hybrid model (2 days in the office/week)
- Annual bonus system
- Language programs (Learnlight)
- A rich package of training courses
- Bonuses and additional days off based on tenure
- Referral program
- An office in a great location
- Wellbeing sessions
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
Ricoh is a global technology company that has been transforming the way people work for more than 80 years. We empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth. THE RICOH WAY is our global corpor ... View more
