Service Technician III

Riverside, CA - USA

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

Service Technician III (Master-Level Transit Vehicles)

Location: Riverside CA (Headquarters)
Pay Rate: $38.00 $42.00 per hour
Employment Type: Full-Time
Travel: 70% (Domestic; air travel required)

Position Summary

The Service Technician III is a master-level technical expert responsible for advanced diagnostics troubleshooting and repair of complex mechanical electrical pneumatic and electronic systems on transit vehicles. This role serves as a subject matter expert (SME) and plays a critical role in delivering service excellence across customer sites production and engineering.

In addition to hands-on technical work the Service Technician III leads complex service projects mentors junior technicians provides remote and on-site technical support and contributes to quality product improvement and continuous improvement initiatives. This role may also deliver technical training to customers and internal teams.

Key Responsibilities Advanced Diagnostics & Repair

Perform advanced troubleshooting and diagnostics on mechanical electrical electronic and pneumatic vehicle systems
Calibrate repair and maintain critical system components and safety equipment
Lead complex repair and service projects with minimal supervision
Ensure repairs meet safety quality and performance standards

Technical Leadership & Support

Serve as a technical escalation point and SME for Service Technicians I & II
Provide on-site and remote technical assistance to field and customer teams
Mentor and train junior technicians through hands-on coaching and guidance
Review service documentation for technical accuracy and completeness

Cross-Functional Collaboration

Coordinate with engineering production warranty and OEM partners to resolve complex service issues
Support production quality control and engineering product improvement initiatives
Identify recurring issues and recommend corrective and preventive actions

Training & Continuous Improvement

Deliver technical training to external customers and internal production teams as needed
Participate in ongoing technical training to stay current with evolving technologies
Provide input on service process improvements and best practices

Safety & Compliance

Maintain tools and equipment in safe working condition
Follow and promote company safety policies and regulatory requirements
Ensure compliance with all applicable safety and transportation standards

Required Knowledge Skills & Abilities

Expert knowledge of mechanical hydraulic electrical and diagnostic systems
Strong troubleshooting root-cause analysis and problem-solving skills
Proven leadership mentoring and project coordination abilities
Ability to read and interpret blueprints schematics and technical manuals
Proficiency with diagnostic software and electronic troubleshooting tools
Strong written and verbal communication skills
Ability to manage multiple priorities in fast-paced field environments
Willingness and ability to travel extensively including overnight and emergency assignments
Physical ability to perform demanding field service work

Education Experience & Licensing

High school diploma or GED required
Associate degree or vocational/technical training preferred
5 years of relevant service or repair experience in transit vehicles automotive heavy equipment or manufacturing environments
Valid drivers license required; must be able to obtain a commercial license
Ability to maintain required travel documentation (passport government-issued ID)
Certifications such as ASE EPA or equivalent are a plus

Travel Requirement

Approximately 70% travel including air travel to customer sites vendor locations and company facilities

Service Technician III (Master-Level Transit Vehicles) Location: Riverside CA (Headquarters) Pay Rate: $38.00 $42.00 per hour Employment Type: Full-Time Travel: 70% (Domestic; air travel required) Position Summary The Service Technician III is a master-level technical expert responsible for adv...