Inside Sales Coordinator

Midland, MI - USA

Yearly Salary: USD 57000 - 85500

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

Position Summary

Responsible for the support of the sales department being the point of reference for the sales reps by providing feedback documentation and information and perform basic office functions as needed.

Job Functions/Duties (may be assigned other duties by management)

Accurately process customer transactions such as orders or quotes in a timely manner

Present price credit and terms in accordance with standard procedures and customers profitability profiles

Provide accurate information regarding availability of in-stock items

Recommend alternate products based on cost availability or specifications

Provide accurate information from vendors relating to shipment dates and expected date of delivery

Determine customer requirements and expectations in order to recommend specific products and solutions

Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability

Assist in the preparation and organizing promotional materials and technical documentation in a timely manner

Monitor scheduled shipment dates to ensure timely delivery and expedite as needed

Setup and maintain customer files

Store and sort financial and non-financial data in electronic form and present reports

Identify trends in customer satisfaction or dissatisfaction

Remain current on consumer preferences changes in local codes and product developments by attending sales meetings vendor training and trade shows or reading trade journals

Manage time effectively meet personal goals and work effectively with other members of the distribution team

Communicate to the purchasing department unexpected increases or decreases in demand for products

Maintain proficiency in using personal computer data entry terminal and other common office equipment and software

Personally observe safety and security procedures and proper use of equipment and material. Actively promote safety process and report any safety issues to proper channels for action.

Qualifications/Education Requirements

Proficient computer skills with knowledge of MS Office and/or company specific databases.

Ability and desire to sell.

Understand the fundamental concepts of product or products

High level of accuracy and time management required

Good oral and written communication and analytical skills.

Must be able to work well with stringent deadlines and possess good organizational skills.

High School diploma or equivalent required.

Bachelors degree in Business or a related field preferred.

2-5 years of sales and customer service experience preferred.

Working Conditions & Physical Requirements

Normal office environment and occasional exposure to plant environment during the course of normal job duties

Continuously required to move about the facility

Occasional travel and On call required

Wear appropriate personal protective equipment including eye and hearing protection hardhat and safety shoes while in shop environment or on job site.

This is a safety sensitive position.

Required Experience:

Position SummaryResponsible for the support of the sales department being the point of reference for the sales reps by providing feedback documentation and information and perform basic office functions as needed.Job Functions/Duties (may be assigned other duties by management) Accurately process cu...