Summer Camp Operations Support Seasonal

KID Museum is a national leader in hands-on future-ready learning. We advance teaching and learning through an equity-centered model grounded in the way kids learn best: by doing. Our work blends experiential STEM invention design and real-world problem solving to equip young people with both the technical skills and human skills they need to thrive in a rapidly changing world. With a focus on engaging populations traditionally underrepresented in STEM our programs expand access build economic opportunity and help diversify the future talent pipeline.

Our vision is to be the standard of excellence and a model for how to expand access at scale. At the heart of KID is our headquarters and place-based experience in Bethesda Maryland which serves as our innovation hub. What begins there is scaled into schools districts and communities through curriculum educator training and partnership-based programs. This local spark national impact approach allows us to reach more kids without losing the quality values or rigor that define our work.

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Position Overview

KID Museum is seeking individuals to join our Summer Camp Operations Team. You will work closely with the Museums Visitor Services and Operations team to support the administration of programming for children ages 7 14 in the Museums popular maker-based Summer Day Camps at its two Bethesda sites: 3 Bethesda Metro Center and Davis Library. Summer camp programming covers 8 weeks across a 9 week period running from June 22nd until August 21st.

In this seasonal role you will support the daily operations and frontline experience of campers and their families at KID Museum. You will be responsible for assisting KID staff with summer camp logistics coordination and administration. The successful candidate will have demonstrated experience and passion for customer service and operational efficiency in the nonprofit or social service fields.

Candidates are expected to work a minimum of 8 weeks of Summer Camp. Summer Camp programming runs Monday - Friday 8:30 a.m. to 5:30 p.m. Each 8-hour day includes a half-hour lunch break. Preference will be given to candidates who can work the full 9 weeks of summer.

Essential Job Functions

• Assist with day-to day operations including answering phones and email inquiries.
• Assist with drop-off and pick-up of campers.
• Care for and engage with campers during lunch and snack time.
• Direct visitor inquiries and issues to the appropriate staff or department to ensure resolutions in a timely manner.
• Support educators with camp set-up and clean-up.
• Assist with facilities management including light cleaning room usage and maintenance.
• Ensure that the Museums rules and safety protocols are followed by visitors and program participants.
• Perform general clerical duties including photocopying filing and data entry.
• Successfully complete other duties as assigned.

Qualifications

• Excellent verbal and written communication skills and ability to effectively communicate with a wide variety of audiences including children parents/caregivers and community members.
• Knowledge of CRM systems preferred but not required.
• Strong administrative skills; good research planning and organizational skills; strong work ethic and follow-through; excellent attention to detail.
• Strong interpersonal skills; good judgment initiative and resourcefulness.
• Flexible/able to adapt to changing needs projects and priorities.
• Proficiency in the MS Office suite and Google Workspace.

To Apply

For consideration please visit our careers page to apply.

Diversity equity accessibility and inclusion are important interdependent components of everyday life at KID Museum and are critical to our pursuit of excellence. KID Museum is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race color religion national origin age gender sex ancestry citizenship status mental or physical disability genetic information sexual orientation veteran status or military status.

Required Experience:

Junior IC