About the Role
We are seeking an Intake Specialist to join our growing team. This position is open exclusively to candidates INTERNATIONAL CANDIDATES and plays a key role in handling initial client intake for legal matters. The Intake Specialist is often the first point of contact and must be professional empathetic and detail-oriented.
The ideal candidate has prior intake call center or legal support experience strong English communication skills and is comfortable working in a fast-paced remote environment.
Key Responsibilities
Handle inbound and outbound calls with potential clients
Conduct client intake interviews and gather relevant case information
Accurately document client details in the case management system
Screen potential cases based on established criteria
Schedule consultations for attorneys or case managers
Provide clear professional communication to prospective clients
Maintain confidentiality and professionalism at all times
Qualifications
1 year of intake call center customer service or legal support experience
Strong spoken and written English skills (required)
Must be located outside the United States
Ability to work remotely with reliable internet and a quiet workspace
Comfortable handling a high volume of calls
Strong attention to detail and organizational skills
Ability to work U.S. business hours or overlapping hours
Bilingual or multilingual skills are a plus
What We Offer
Competitive compensation based on experience and location
Fully remote role for international candidates
Long-term growth opportunities
Training and ongoing support
About the RoleWe are seeking an Intake Specialist to join our growing team. This position is open exclusively to candidates INTERNATIONAL CANDIDATES and plays a key role in handling initial client intake for legal matters. The Intake Specialist is often the first point of contact and must be profess...
About the Role
We are seeking an Intake Specialist to join our growing team. This position is open exclusively to candidates INTERNATIONAL CANDIDATES and plays a key role in handling initial client intake for legal matters. The Intake Specialist is often the first point of contact and must be professional empathetic and detail-oriented.
The ideal candidate has prior intake call center or legal support experience strong English communication skills and is comfortable working in a fast-paced remote environment.
Key Responsibilities
Handle inbound and outbound calls with potential clients
Conduct client intake interviews and gather relevant case information
Accurately document client details in the case management system
Screen potential cases based on established criteria
Schedule consultations for attorneys or case managers
Provide clear professional communication to prospective clients
Maintain confidentiality and professionalism at all times
Qualifications
1 year of intake call center customer service or legal support experience
Strong spoken and written English skills (required)
Must be located outside the United States
Ability to work remotely with reliable internet and a quiet workspace
Comfortable handling a high volume of calls
Strong attention to detail and organizational skills
Ability to work U.S. business hours or overlapping hours
Bilingual or multilingual skills are a plus
What We Offer
Competitive compensation based on experience and location
Fully remote role for international candidates
Long-term growth opportunities
Training and ongoing support
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