International Voice Process – Kolkata
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: International Customer Support Executive Voice Process
Salary: 3.60 LPA (CTC)
Note:Freshers or more than 11months experience candidates are not eligible.
Job Overview
We are hiring International Customer Support Executives for a reputed multinational company in Kolkata. The role involves handling voice-based interactions with international customers resolving queries and delivering high-quality customer service while meeting performance standards.
Key Responsibilities
Handle inbound and/or outbound voice calls from international customers
Understand customer concerns and provide accurate timely resolutions
Maintain professionalism and customer satisfaction on every call
Document customer interactions and update systems accurately
Meet quality productivity and compliance benchmarks
Work collaboratively with internal teams when required
Requirements
Undergraduate or Graduate candidates can apply
Only 6 to 11 months of experience in BPO / Customer Service (Voice preferred)
Excellent communication skills in English
Willingness to work in rotational shifts including night shifts
Immediate joiners only (Candidates serving notice period are not eligible)
Benefits
Cab Facility: One-way cab provided
Opportunity to work with a reputed global MNC
Career growth and exposure to international processes
Required Skills:
Undergraduate or Graduate candidates can apply 6 to 11 months of experience in BPO / Customer Service (Voice preferred) Excellent communication skills in English Willingness to work in rotational shifts including night shifts Immediate joiners only (Candidates serving notice period are not eligible)
Required Education:
Any Undergraduate/Graduate/Post graduate can apply
Company Industry
IT Services and IT Consulting
Key Skills
- EIGRP
- VOIP
- VMware
- Avaya
- BGP
- LAN
- OSPF
- QoS
- Project Planning
- Scripting
- Unity
- Troubleshooting
