The Executive Assistant provides high-speed administrative coordination and operational support to the Director of Hospitality. This role ensures seamless execution across multiple hospitality assets including hotels restaurants lounges and leisure facilities.
It is an execution-driven support function requiring strong organizational ability attention to detail and the capacity to manage parallel priorities in a fast-paced hospitality is not a passive administrative role success requires proactive thinking ownership and the discipline to follow through on deliverables across teams and locations.

• Manage calendars meeting schedules travel plans and site visit logistics for the Director.
  
• Coordinate preparation and readiness for inspections operational reviews audits and property tours.
  
• Track operational issues and ensure timely resolution by responsible parties.
  
• Attend key meetings and produce structured minutes with clear action items.
  
• Maintain action trackers assign responsibilities and monitor deadlines.
  
• Follow up on all outstanding deliverables across hospitality units.
  
• Collate weekly monthly and quarterly updates into clean consolidated management reports.
  
• Organise documents presentations photos videos and evidence links in Google Drive.
  
• Prepare meeting briefs summaries and pre-read reports as required.
  
• Draft professional emails follow-up messages and escalation letters on behalf of the Director.
  
• Prioritise and filter incoming requests ensuring timely attention to high-impact matters.
  
• Serve as the coordination link between hotel managers operations teams F&B units and external partners.
  
• Track team submissions and project timelines ensuring timely delivery.
  
• Escalate delays or operational gaps promptly and professionally.
  
• Drive execution discipline across all hospitality assets.
  
• Guest experience flow and service standards
  
• F&B operations sequencing and turnaround processes
  
• Rooms operations and quality checks
  
• Event flow and on-site operations
  
• Basic interpretation of operational red flags performance issues and service gaps
  
• Fast thinker and fast executor
  
• Highly organised detail-oriented and proactive
  
• Discreet trustworthy and professional with sensitive information
  
• Zero tolerance for gossip politics or unproductive behaviour
  
• Strong written and verbal communication skills
  
• Tech-savvy (Google Docs Sheets Drive email WhatsApp)
  
• Calm solution-focused and composed under pressure
  
• Strong personal style grooming and visual awareness aligned with VFDs brand image
  

• Bachelors degree in Hospitality Business Administration Management or related field
  
• 25 years experience in executive support operations coordination or hospitality administration
  
• Experience in hotels F&B or multi-site operations is an advantage
  
• Uphold professionalism discipline and the VFD standard of execution excellence
  
• Demonstrate ownership integrity and high personal accountability
  
• Represent the Director and Hospitality division with maturity and discretion
  
• Maintain strict confidentiality and high ethical standards