Software Development Manager, Relay Central (TTS)

If you are looking for an opportunity to solve deep technical problems and build innovative solutions in a fast paced environment working with smart passionate software developers this might be the role for you.

Within the Transportation Technology and Services organization Relay Central delivers a seamless intelligent and trusted foundation that empowers and enables Amazons middle mile carriers to thrive in a fast-moving complex environment. We believe that great products and features should be an enabler and let carriers focus on what matters most safety reliability and performance on the road while delivering for Amazon to grow their business. By unifying essential capabilities into one cohesive team and experience for carriers we reduce friction streamline decisions and enable carriers to operate with confidence. Our vision is to be the backbone of Amazon Relay built on thoughtful design deep system integrations and continuous innovation. We aim to simplify the complexity surface the right insights at the right time and scale the evolving needs of the network. Ultimately Relay Central aspires to be the trust control tower for our carriers that unlock carrier potential to help shape the future of transportation.

Relay Central creates a unified offering for carriers that enables smooth onboarding effective trip management and an exciting loyalty program experience while upholding the highest standards for safety compliance trust and delivery quality.

Our team is actively seeking motivated and multi-talented individuals who are passionate about (re)inventing and transforming the transportation and logistics operations.

As the development manager you will have technical ownership of platform components related to Relay Central. Youll lead a talented and nimble team of engineers. Responsibilities include direct management of engineers process and quality of service improvements strategic planning project management for software within the team and management of resources across teams. Successful candidates will be strong leaders who can prioritize well communicate clearly and have a consistent track record of delivery.

Professional traits that are not unique to this position but necessary for Amazon leaders:
- Exhibits excellent judgment
- Hires and develops great people
- Has relentlessly high standards (is never satisfied with the status quo)
- Is able to dive deep and is never out of touch with the details of the business or the technology
- Expects and requires innovation of her/his team
- Has passion and convictions and the innate ability to inspire passion in others
- Strong results orientation
- Thinks big

Basic Requirement-
- Bachelors degree in Computer Science Computer Engineering or related technical discipline
- 10 years of relevant engineering experience
- 4 years people management experience
- Experience with OOD and object oriented languages
Experience that will make you successful in this role
- Deep hands-on technical expertise
- Excellent verbal and written communication skills
- Strong business and technical vision
- Ability to handle multiple competing priorities in a fast-paced environment
- A deep understanding of software development in a team and a track record of shipping software on time
- Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests recommend alternative technical and business approaches and lead engineering efforts to meet timelines with optimal solutions.











- 3 years of engineering team management experience
- 7 years of engineering experience
- 8 years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle including coding standards code reviews source control management build processes testing certification and livesite operations
- Experience partnering with product or program management teams
- Experience designing or architecting (design patterns reliability and scaling) of new and existing systems

- Experience in communicating with users other technical teams and senior leadership to collect requirements describe software product features technical designs and product strategy
- Experience in recruiting hiring mentoring/coaching and managing teams of Software Engineers to improve their skills and make them more effective product software engineers

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