Customer Service Agent Job At Airport
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Job Location:
Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Position: Customer Service Agent
Company: Bluespirit
Location: Nagpur Maharashtra India
Contract Details: Full-time
Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Agent at the airport. As a Customer Service Agent you will be the first point of contact for our customers providing them with exceptional service and ensuring a smooth and pleasant travel experience.
Key Responsibilities:
- Greet and assist customers at the airport check-in counter gate and baggage claim areas
- Answer customer inquiries and provide information about flight schedules delays and other relevant information
- Process ticket sales changes and upgrades
- Handle and resolve customer complaints and issues in a timely and professional manner
- Ensure compliance with all safety and security regulations
- Collaborate with other departments to ensure efficient operations and customer satisfaction
- Maintain accurate records and perform administrative tasks as required
- Uphold company policies and procedures at all times
Requirements:
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Previous experience in customer service or a related field is preferred
- Proficient in handling cash and credit card transactions
- Ability to work in a fast-paced and dynamic environment
- Strong problem-solving and decision-making skills
- Willingness to work flexible hours including evenings weekends and holidays
- Must be able to pass a background check and obtain necessary airport security clearance
We offer competitive salary and benefits as well as opportunities for career growth and development. If you are passionate about providing exceptional customer service and thrive in a fast-paced environment we would love to hear from you. Apply now to join our team at Bluespirit!
Key Skills
- Business Development
- Business Intelligence
- Time Management
- Hospitality Management
- Outbound Calls
- Communication
- Service Areas
- Relationship Management
- Administrative Services
- Client Services
- Customer Service Management
- Regular Maintenance
- Sales Support
- Safety and Security
