100 Onsite Technology Trainer IT Training Specialist (Prior Law Firm or Professional Services Background Required)

Baltimore, MD - USA

Yearly Salary: $ 75000 - 85000

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

We are seeking a skilled and service-oriented Technology Trainer with prior helpdesk experience and a background in professional services environments (preferably law firms) to support the adoption and effective use of technology across the organization. This role is responsible for developing and delivering end-user training providing hands-on support and serving as a bridge between IT and business users

This role is fully onsite in Baltimore MD

Salary: $/year depending on experience and education

Responsibilities:

Design develop and deliver technology training programs for attorneys professional staff and administrative personnel.
Conduct onboarding and ongoing training for software applications systems and firm technology tools.
Provide individual and group training sessions in-person and virtually.
Create and maintain training materials user guides videos and knowledge base documentation.
Respond to user inquiries related to software hardware and systems usage.
Support rollouts of new systems upgrades and technology initiatives.
Track training participation user adoption and effectiveness metrics.