Product Operations Enablement Director
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Job Location:
Wilmington, DE - USA
Monthly Salary:
$ 166250 - 260000
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Join the Consumer and Community Banking (CCB) Product & Experience and Technology (PXT) organization as we continue a multi-year journey to refine our Product Operating Model transitioning from a highly standardized waterfall project-based operating model into a decentralized Agile model with over 100 autonomous products. Our largest priorities impact multiple products portfolios and lines of business which require more consistent ways of working across the organization. We are building a team to enable these new ways of working at scale by focusing on the adoption of necessary processes and supporting tooling solutions in addition to leading the execution against these priorities in some cases.
As Product Operations Enablement Director Executive Director within the CCB Product Operations organization you will be responsible for leading an enablement function to either teach the organization how to execute new scaled ways of working or in some cases lead the execution to facilitate the delivery of our largest strategic priorities. You will be directly responsible for multiple teams of coaches and subject matter experts each aligned to strategic priorities and portfolios.
You will be a visionary leader of character with a proven ability to manage leaders influence executive stakeholders and align diverse groups toward common goals. Additionally you will have experience driving cultural and behavioral change at scale by introducing new ways of working coaching large organizations through adoption and inspiring confidence in new changes through facilitation. You have an understanding of a strategic vision advanced operational expertise and a customer-centric approach to meet teams where they are operationally and guide them towards continuous improvement as they deliver the organizations strategic goals.
Job Responsibilities
- Teach large program teams how to execute Discovery Planning and Delivery across products and lines of business
- Drive integration and connectivity across products and portfolios breaking down silos and fostering collaboration across the organization
- Lead multiple teams of coaches and facilitators responsible for teaching teams new ways of working across a matrixed organization shifting the organization from disparate ways of working to value-aligned thinking and execution
- Champion and lead adoption of enterprise-wide change initiatives driving adoption of new PDLC best practices processes tools and ways of working across all impacted teams and portfolios
- Observe and share opportunities to continuously improve operational frameworks governance structures and tooling solutions to optimize efficiency and effectiveness at scale
- Serve as a trusted advisor to senior and executive leadership providing strategic insights transparent reporting and proactive risk management. Communicate context strategy and value proposition to inspire motivation and alignment
- Build mentor and inspire high-performing leaders and teams cultivating a culture of integrity accountability inclusion and continuous improvement
- Oversee the identification escalation and resolution of risks and issues that may impact program or portfolio performance ensuring blockers are addressed
Required Qualifications skills and capabilities:
- Bachelors degree in Business Finance Technology or related field
- 10 years of experience in product management program management or portfolio operations within a large matrixed organization
- Leadership experience with large-scale Agile and/or Product Operating Model transformations
- Expertise in multiple delivery frameworks (e.g. Scrum Kanban SaFE Lean Theory of Constraints Product Development Flow etc.)
- Deep expertise in Product Development Lifecycle methodologies operational frameworks and governance
- Experience as a key contributor in a product development role (e.g. product manager software engineer designer etc.)
- Demonstrated experience managing multiple teams and large-scale cross-functional programs impacting multiple products or portfolios
- Proven track record of leading leaders developing talent and driving organizational transformation
- Exceptional executive communication stakeholder management and strategic problem-solving skills
- Ability to influence align and rally large diverse groups toward common enterprise goals
Preferred Qualifications skills and capabilities:
- Experience in financial services or a highly regulated industry
- Familiarity with banking finance and digital experience products platforms and organizational structure
- Advanced data analysis reporting and executive presentation skills
Required Experience:
Director
Key Skills
- Employee Relations
- Employee Evaluation
- Management Experience
- Profit & Loss
- Conflict Management
- Operations Management
- Project Management
- Budgeting
- Leadership Experience
- Supervising Experience
- Leadership management
- Financial Planning
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
