Remote Client Support Representative Travel
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a Remote Client Support Representative Travel to assist clients throughout their travel this fully remote role you will serve as a key point of contact for travelers providing support before during and after their trips to ensure a smooth and positive experience.
This role is ideal for someone with strong customer service skills who enjoys helping others staying organized and working independently in a remote environment.
Key Responsibilities
- Support clients remotely via email phone and messaging platforms
- Respond to travel-related inquiries in a timely professional manner
- Assist with itinerary changes cancellations updates and special requests
- Provide clear information on destinations travel requirements and agency processes
- Monitor upcoming trips and proactively communicate with clients as needed
- Resolve issues efficiently while maintaining a high level of customer satisfaction
Ideal Candidate
- Strong written and verbal communication skills
- Customer service experience (travel hospitality or support roles preferred)
- Highly organized dependable and detail-oriented
- Comfortable working independently in a fully remote role
- Able to learn new systems booking platforms and digital tools quickly
- Passionate about travel and delivering excellent client support
What We Offer
- Fully remote position
- Flexible scheduling options
- Comprehensive training and ongoing support
- Growth opportunities within a travel-focused company
- Access to travel-related perks and industry discounts
- Supportive and collaborative remote team environment
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
