Client Experience Coordinator
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Job Location:
Riverside, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking a detail-oriented and personable Client Experience Coordinator to join our Riverside team. This role is essential in ensuring seamless communication strong client relationships and a consistently high standard of service. The ideal candidate is organized proactive and passionate about delivering outstanding client experiences while supporting internal teams.
Responsibilities
Serve as a primary point of contact for clients ensuring clear and professional communication
Coordinate client onboarding processes and ongoing account support
Maintain accurate client records and documentation
Collaborate with internal teams to ensure client needs are met efficiently
Monitor client satisfaction and proactively address inquiries or concerns
Assist in scheduling meetings follow-ups and internal coordination
Support process improvements to enhance overall client experience
Qualifications :
Strong communication and interpersonal skills
Excellent organizational and time-management abilities
Professional demeanor with a client-focused mindset
Ability to multitask and manage priorities in a fast-paced environment
Strong attention to detail and problem-solving skills
Comfortable working independently as well as part of a team
Additional Information :
Competitive salary
Opportunities for professional growth and career advancement
Skill development in client relations coordination and brand operations
Supportive and collaborative team environment
Stable full-time position with long-term potential
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
