Client Account Management Systems Administrator

Aurora, CO - USA

Yearly Salary: USD 40000 - 45000

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Job description

Status: Full-Time
Regular/Temporary: Regular
Hours: 40
Shift: M-F 8:00am 5:00pm MST (slight variations based on client needs)
Location: Hybrid In Office and Remote Work (2 days In-Office per week)
Training: 3 weeks (paid)
Starting Pay Range: $40000-$45000

About the Company

Revenue Enterprises is a Customer Service Contact Center designed to support the Revenue Cycle and Patient Customer Service needs of our healthcare clients. We operate around the simple principles of integrity passion and respect. Holding these values are the foundation of how we approach our clients success. If our values align with you join our team and play a unique and important role in our mission to change healthcare for the better.

What makes REL different

Family owned business where you become part of the family- not just a number

Over 20 years of consistent and healthy growth with world class clients

Your voice is heard and appreciated

You are a part of the success with your ideas and your efforts

You are appreciated and valued

Award winning workplace: 2022 Top 10 Best Places to Work in Collections - Earned #10 spot in the Country!

Competitive pay and incentive program

We promote from within! Grow your career with Revenue Enterprises

Work from home opportunity with modified in-office work options available for those who like the office setting

The Client Systems Administrator plays a key role in supporting organizational operations by managing the systems data flows and processes that enable a seamless client and internal user experience. This position oversees the setup maintenance and optimization of client access platforms CRM tools workflow automation reporting structures and operational processes that support daily productivity across CAM Operations IT Sales Marketing and Compliance.

This role ensures that essential systems remain accurate reliable and aligned with business needs. The Administrator partners with cross functional teams to understand operational challenges streamline workflows strengthen data governance and support ongoing process improvements. By managing sensitive client information PHI requirements user access reporting and system performance the Client Systems Administrator contributes directly to service quality compliance and overall organizational efficiency.

Successful performance in this role requires a strong attention to detail a proactive approach to problem solving an ability to manage multiple priorities and a commitment to fostering collaborative solutions focused relationships across the company.

Accountabilities:

Accurate and timely management of client systems and daily operational tasks
High quality delivery of client communications reporting and compliance
Effective administration of CRM and workflow systems to support cross functional operations
Reliable support for audit readiness and documentation standards

Job Functions:

System Administration and access management
Workflow task distribution and daily operational support
Reporting analytics and data maintenance
Mail processing PHI handling and documentation production
CRM administration user support and training
Client communication and professional collaboration

Frequency of Tasks:

Daily:

Client Access Web task distribution

HubSpot Management

Account Access

Distribute Voicemails

Facilitate items needed when there is a contact change/new client ID/new client

Weekly:

Print itemized statements

PHI verification

PHS Client Mail

In office 2 times a week

Monthly:

Client statements

Client Access Web audit

Job requirements

Abilities required

Must be able to sit for work 6-8 hours per day.
2 day in office per weekrequirement at the Denver/Aurora location
Able to lift 3-20 lbs.
Typing skills 45 words per minute.
Intermediate to Advanced Microsoft EXCEL skills
Ability to read and interpret information.
Ability to communicate verbally and in writing with various individuals and clients.
Ability to analyze data and report on findings to Management and Clients.
Other duties as assigned and determined appropriate for the position.

All done!

Your application has been successfully submitted!

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Required Experience:

Unclear Seniority

Job descriptionStatus: Full-TimeRegular/Temporary: RegularHours: 40Shift: M-F 8:00am 5:00pm MST (slight variations based on client needs)Location: Hybrid In Office and Remote Work (2 days In-Office per week)Training: 3 weeks (paid)Starting Pay Range: $40000-$45000About the CompanyRevenue Enterprise...