Ad Operations Coordinator
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Job Location:
Blue Ash, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Ad Operations Coordinator
Overview:
RelevateHealthis a company made up of exceptional professionals with the business purpose of creating life-changing healthcare engagement through our vision that every HCP communication is relevant.We are proud to be healthcare marketing experts who pushourselvesevery singledayto the highest possible levels to further our purpose and exceed our goals. Our business successes have led togrowthand our extraordinary culture is the cornerstone for an engaged and productive workforce.
Job Summary:
The Ad Operations Coordinatoris responsible forexecuting and quality-assuring EHR email and digital banner campaigns across internal platforms and third-party vendor systems. The individual will manage campaign set-ups trafficking and ongoing QA/QC to ensureaccurate compliant and on-time campaign delivery. This role partners closely with internal teams and external vendors to translate media plans into technically sound builds proactivelyidentifyissues andmaintaina high standard of operational excellence throughout the full campaign lifecycle.
Duties/Responsibilities:
Campaign Execution
Set up and traffic EHR email and banner campaigns across internal platforms and third-party vendor systems
Translate media plans and campaign specifications intoaccuratetechnical builds
Ensure proper implementation of targeting creative assets flight dates pacing and tracking
Reviewsubmittedmaterials and project components to confirm correct creative assets specs files tracking and placements
Quality Assurance (QA/QC)
Conduct pre-launch in-flight and post-launch QA/QC to ensure campaigns meet specifications and compliance standards
Validate creative rendering links tracking targeting logic and reporting alignment
Identify document and resolve discrepancies efficiently to minimize campaign risk
Participate in post-mortem discussions to help improve processes and future campaign execution
Campaign Maintenance
Perform daily dashboard checks as needed tomonitorcampaign health and performance
Support Campaign Managers and Specialists with troubleshooting (e.g. under-delivery pixel fires viewability issues)
Traffic creative assets including uploading new creatives and implementing tags
Document all changes including testing tags verifying targeting and confirming creative rendering
Process campaign extensions for internal review (adjusting end dates budgets and impression caps as needed)
Documentation & Process
Maintainaccuratecampaign trackers and system documentation
Follow established SOPs QA checklists and healthcare compliance requirements
Contribute to continuous process improvement and operational best practices
General Support
Troubleshoot basic technical issues and escalate more complex problems when needed
Stay up to date on digital advertising tools platforms and industry best practices
Maintain organized documentation for campaigns learnings and optimizations
Skills & Qualifications:
Experience in ad operations campaign operations or digital media execution helpful but notrequired
Hands-on experience trafficking and QAing banner campaigns
Strong attention to detail and ability to manage multiple campaigns concurrently
Experience working with third-party vendors and technical campaign builds
Experience with EHR or point-of-care advertising platforms (preferred)
Familiarity with healthcare or other regulated advertising environments
Experience with ad servers campaign management platforms or DSP workflows
Comfortable working with data spreadsheets and reporting tools
Eagerness to learn marketing platforms and advertising technology
Success Measures
Campaigns consistently launch on time accurately and compliantly
QA processes prevent errors from reaching live environments
Vendors are aligned responsive and accountable
Internal teams trust the quality and reliability of campaign execution
Working Conditions:
Hybrid working if within 40 miles of aRelevateHealth Office (Dallas Boston Cincinnati New Jersey)
Remote working if outside 40 miles of aRelevateHealth Office
Travel may apply based on position
Hoursmay vary based on position and location of client
RelevateHealth is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all individuals are treated with respect and dignity. Weprovideequal employment opportunities to all qualified applicants without regard to race color religion gender gender identity sexual orientation national origin age disability genetic information veteran status or any other characteristic protected by applicable law.
We are dedicated to creating a work environment that reflects the diversity of our community and ensuring that all individuals have equal access to opportunities for growth and advancement within our organization.
Other Duties:Pleasenotethis job description is not designed to cover orcontaina comprehensive listing of activities duties or responsibilities that arerequired ofthe employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employeeis regularly required tosit talkfrequentlyrequiredtostandwalk;use hands and fingers tools or controls; and reach with hands and you require accommodation during the application process please contact
FLSA Status:Exempt
Job Type:Full Time
Required Experience:
IC
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
