Product Success Analyst

Chicago, IL - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Are you ready to make an impact

TheProduct Success Analystwithin theIntellioLabs team at West Monroeis responsible fordriving user adoption satisfaction and measurable impactforinternal generative AI and data assets. This role serves as the voice of the user and supports research insights enablement analytics and cross-functional alignment to ensure successful product execution and firmwide adoption.This roleoperateswith defined scope and guidance from Product Owners owning execution of adoption insights and enablement activities while informing product direction through data and user feedback.

The Product Success Analyst strengthens the end-to-end user experience and helps translate product strategy into outcomes by supporting launch readiness usage measurement and continuous improvement acrossIntelliosAI ecosystem.

Key Responsibilities

User Adoption and Engagement

- Support and driveadoption and engagement for AI and data assets through insights enablement and ongoing user support.

- Monitor active users usage trends and adoption patterns toidentifyopportunities to increase engagement and reduce dormant or underutilized features.

- Design and support engagement and feedback mechanisms that strengthen user advocacy and continuous improvement.

User Insights and Analytics

- Gather and synthesize user insights through research feedback and data to inform product direction and enhancement opportunities.

- Build andmaintaindashboards metrics and KPIs to measure adoption engagement and user impact.

- Deliver clear actionable insights to Product and Engineering teams to support informed decision-making.

- Promote data fluency by enabling stakeholders to effectively consume dashboards andreportingartifacts.

Insights Enablement and Documentation

- Support the development of product positioning messaging and user-facing documentation to ensure clarity and consistency.

- Drive adoption through scalable training guides curriculum and in-product learning experiences.

- Equip stakeholders with tools insights and resources that support effective use of AI and data assets.

Launch Readiness and Cross-Functional Alignment

- Support launch readiness activities including testing coordination communications training and post-launch support.

- Partner with Product Owners Engineering Enablement Change Management and Communications to coordinate execution.

- Partner with Product to define success criteria for launches and enhancements and track and report on key success metrics to highlight risks and opportunities.

- Support bug and feature request logging processes and systematic workflows in partnership with IT and MSP teams.

- Ensure alignment across cross-functional teams to support smooth delivery and adoption.

Qualifications

Bachelors degree in a relevant field preferred or equivalent experience.

4yearsof experience in product success user enablement analytics or a related role.

Experience supporting adoption and measuring impact for digital data or AI-enabled products.

Familiarity with generative AI technologies prompt engineering concepts and data practices.

Strong analytical skills with the ability to synthesize insights from qualitative and quantitative sources.PowerBIskillsa plus.

Excellent communication and collaboration skills across technical and non-technical stakeholders.

Comfortoperatingin a fast-paced Agile/Scrum environment.

Other consultancies talk at you.
At West Monroe we work with you.

Were a global business and technology consulting firm passionate about creating measurable value for our clients delivering real-world solutions.

The combination of business and technology is not new but how we bring them together is unique. Were fluent in both. We know that technology alone is not the answer but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe we zero in on the heart of the opportunity getting to results faster and preparing people for whats next.

Youll feel the difference in how we work. We show up personally. Were right there in the room with you co-creating through the challenges. With West Monroe collaboration isnt a lofty promise but a daily action. We work together with you to turn vision into clear action with lasting impact.

West Monroeis an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit experience and potential without regard to race color national origin sex sexual orientation gender identity marital status age religion disability veteran status or any other characteristic prohibited by federal state or local law. To learn more about diversity equity and inclusion at West Monroe visit If you require a reasonable accommodation to participate in our recruiting process please inquire by sending an email to .

Please review our current policy regarding use of generative artificial intelligence during the application process.

If you are based in California we encourage you to read West Monroes Notice at Collection for California residents provided pursuant to the California Consumer Privacy Act (CCPA) and linkedhere.

Required Experience:

Are you ready to make an impactTheProduct Success Analystwithin theIntellioLabs team at West Monroeis responsible fordriving user adoption satisfaction and measurable impactforinternal generative AI and data assets. This role serves as the voice of the user and supports research insights enablement ...