Business Services Lead Hong Kong Macau Taiwan South Korea

About the role

Corporate Real Estate & Business Servicesmanages the companys corporate real estate portfolio and provides accompanying business services.

• Real Estate Services: Ensure professional property facility management supporting health safety ergonomics performing project move management on demand space planning and management of critical infrastructure.

• Controlling: Planning and monitoring of budgets and cost development of all related costs. Proactive identification and implementation of cost saving potentials.

• Third Party Management: Ensure the adherence to the TPA governance process for your direct area of responsibility. Provide oversight and Subject Matter Expertise across the business and functions on the policy supporting tools (CBRA) roles and responsibilities and annual risk assessments

• Corporate Services: Manage a portfolio of services around A/V equipment document management record management fleet management mail distribution reception mobile telephony & more.

• Health Safety Environment: Support HR to review the HSE policy ensuring it is compliant. Provide regular H&S training to the local business. Ensure sustainability for the benefit of the environment in the areas of energy waste emissions digitalisation and above.

• Security Services: Adherence of standards in access control systems and CCTV

• Business Continuity Services: Support the regional function in the event of a local impact and in complying with all global requirements regarding mandatory documentation trainings and exercise plans.

• IT Services: Support onboarding/offboarding process in cooperation with HRIT; purchase IT supplies (e.g. mouse keyboard monitor etc.) due to AIG IT standards. Manage maintenance of critical infrastructure in the server rooms due to global rules and legal requirements.

The Business Services Lead Cluster

• ensures that the services are provided professionally and expertly to the countries Hong Kong/ Macau/ Taiwan/ South Korea

• leads cross border a team of motivated and committed colleagues to achieve top performance and independent thinking in the spirit of AIG

• collaborates with regional global functions to ensure standards and sustainable high quality in all countries

• guarantees that the AIG internal compliance guidelines policies are adhered to

• maintains an intensive network with all relevant stakeholders in the countries served and beyond

What were looking for:

• 5 years experience in office management real estate property or facility management.

• Ability to work on own initiative and to work in a team cross border.

• Deep knowledge and understanding of the similarities and differences of the countries to have a total understanding of the business needs and to be able to implement AIGs global standards in the respective country.

• Enthusiasm to inspire and lead a team.

• Strong communication skills with team stakeholders managers on all levels.

• Computer literacy (e.g. MS Office SAP Archer etc.)

• Very strong language skills in English verbally and in writing

At AIG we value in-person collaboration as a vital part of our culture which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG our people are our greatest asset. We know how important it is to protect and invest in whats most important to you. That is why we created our Total Rewards Program a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the worlds most far-reaching property casualty networks. It is an exciting time to join us across our operations we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG you can go further to support individuals businesses and communities helping them to manage risk respond to times of uncertainty and discover new potential. We invest in our largest asset our people through continuous learning and development in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

Were committed to creating a culture that truly respects and celebrates each others talents backgrounds cultures opinions and goals. We foster a culture of inclusion and belonging through learning cultural awareness activities and Employee Resource Groups (ERGs). With global chapters ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIGs greatest assets and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race color religion age gender gender expression national origin veteran status disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation please send an email to .

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