Business Support Manager IDocuSign Administrator(CTZJP)

Amicis Global

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profile Job Location:

Johnston, IL - USA

profile Monthly Salary: Not Disclosed
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Title: Business Support Manager I/DocuSign Administrator
Job Location: Johnston RI 02919
Job Duration: 6 Months Extension

Job Summary:
  • We are forming a DocuSign Center of Excellence (CoE) and hiring a Business Support Manager to serve as our DocuSign Administrator.
  • In this role youll configure govern and scale DocuSign eSignature and DocuSign CLM across the commercial bank. You will partner with technical architects and business SMEs to digitize document workflows end to end-ensuring solutions are data aligned compliant secure and production ready.
  • You will support change management create best practices and help implement the Document Digitization program using the DocuSign Platform.
What Youll Do:
  • Administer DocuSign (eSignature & CLM): users groups/permissions templates merge/conditional fields branding folders reporting/analytics.
  • Template & component re use: build and maintain standardized data driven templates to accelerate consistent document generation and execution.
  • Data & architecture alignment: work with solution/enterprise architects to align data schemas and flows ensuring integration patterns follow standards.
  • Governance & release: lead requirements build test/UAT and promotion to production following firm governance controls and audit needs.
  • Digitization delivery: partner with departmental SMEs to map processes gather requirements design workflows and orchestrate cross functional implementation.
  • Enablement & training: create job aids run training sessions and equip SMEs to safely self maintain routine templates and processes.
  • CoE practices: contribute standards patterns KPIs and best practices for scalability security and auditability; monitor platform health and coordinate incident response with Technology and the vendor.
What Youll Bring:
  • Hands on administering DocuSign eSignature and/or CLM (or ability to upskill quickly); strong knowledge of templates merge/conditional fields and permissions.
  • Working understanding of data models integrations and testing/validation; comfortable partnering with architects and QA for robust releases.
  • Proven process design skills (process flows requirements acceptance criteria) and success leading cross departmental initiatives.
  • Clear communicator and trainer who can translate platform capabilities into practical guidance for business users.
  • Experience working in an Agile environment (sprints ceremonies backlog/refinement) and following formal change management.
Nice to Have:
  • Exposure to Salesforce administration identity/SSO concepts (e.g. Okta/SailPoint) and regulated industry controls; vendor and release management experience.

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Job Title: Business Support Manager I/DocuSign Administrator Job Location: Johnston RI 02919 Job Duration: 6 Months Extension Job Summary: We are forming a DocuSign Center of Excellence (CoE) and hiring a Business Support Manager to serve as our DocuSign Administrator. In this role youll configu...
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